Hostess

Tourism Investment Assets - Sole Proprietorship L.L.C

United Arab Emirates

On-site

AED 40,000 - 70,000

Full time

14 days+

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Job summary

Minor International, owner of Anantara hotels and resorts, is hiring at Qasr Al Sarab Desert Resort By Anantara in the United Arab Emirates. The role focuses on front-of-house guest service in the resort’s restaurant, delivering a warm, welcoming guest experience and ensuring smooth operation.

Responsibilities include understanding hotel policies, professional phone etiquette, and knowledge of restaurant and hotel services.

Responsibilities

Work as a team with colleagues, to ensure timely service and a smooth running operation.
Understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
Perform every guest interaction in a friendly and welcoming manner.
Maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
Be familiar with the services offered in the restaurant and throughout the hotel.
Greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality.
Ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is welcoming and attractive.
Check each table to ensure that it is clean and fully set up before any guests are seated.
Check with guests to get feedback on the quality of their experience.
Share any problems that arise with outlet managers, and try to take care of the problem at once.
Pitch in and help in service whenever the need arises.
Work in a Cashier function and closing tables.

Job description

Job Location

Qasr Al Sarab Desert Resort By Anantara Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises.

If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Responsibilities

To work as a team with colleagues, to ensure timely service and a smooth running operation.
To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
To perform every guest interaction in a friendly and welcoming manner.
To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
To be completely familiar with the services offered in the restaurant and throughout the hotel.
To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience.
To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
To check with guests to get feedback on the quality of their experience.
Share any problems that arise with outlet managers, but try to take care of the problem at once.
Pitch in and help in service whenever the need arises.
Work in a Cashier function and closing tables.

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia.

When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.

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