Hostess

Rotana Hotels; Dubai; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

No specific perks listed

Job summary

Rotana Hotels is seeking a courteous Hostess for Rosso restaurant. You will greet and seat guests, manage reservations, and communicate daily specials to ensure an exceptional dining experience.

The role requires strong communication, organization, and customer-service skills, with flexibility to work evenings, weekends, and holidays at a fast-paced venue in Dubai.

Qualifications

• Proven experience as a Hostess or similar role in hospitality
• Excellent communication and interpersonal skills
• Ability to work well under pressure in a fast-paced environment
• Strong organizational skills and attention to detail
• Customer-oriented approach and ability to resolve customer complaints effectively
• Flexibility to work shifts, including evenings, weekends, and holidays

Responsibilities

• Greet and seat guests in a friendly and timely manner
• Manage reservations and coordinate with the serving staff
• Provide menus and communicate any specials or promotions to guests
• Handle customer inquiries and ensure a high level of customer satisfaction
• Maintain a clean and organized lobby area
• Assist in setting up and clearing tables when needed

Skills

Communication skills

Interpersonal skills

Customer service

Organization

Flexibility

Job description

Summary

We are looking for a courteous and professional Hostess to join our team at Rosso restaurant. The Hostess will welcome guests, manage reservations, and provide excellent customer service to enhance the dining experience at our establishment.

Job Responsibility

• Greet and seat guests in a friendly and timely manner
• Manage reservations and coordinate with the serving staff
• Provide menus and communicate any specials or promotions to guests
• Handle customer inquiries and ensure a high level of customer satisfaction
• Maintain a clean and organized lobby area
• Assist in setting up and clearing tables when needed

Candidate Requirements

• Proven experience as a Hostess or similar role in the hospitality industry
• Excellent communication and interpersonal skills
• Ability to work well under pressure in a fast-paced environment
• Strong organizational skills and attention to detail
• Customer-oriented approach and ability to resolve customer complaints effectively
• Flexibility to work shifts, including evenings, weekends, and holidays