Hostess

Al Wathba Investment L.L.C; Dubai; On-site; AED 70,000 - 120,000; Full time

Job summary

Anantara The Palm Dubai Resort is hiring in Dubai for a Front of House role within its restaurant teams. You will support seamless guest service, assist with seating, and ensure standards across the restaurant and hotel are upheld.

The position emphasizes hospitality, teamwork, and professional interaction with guests throughout their dining experience. Join a luxury property where attention to detail, guest satisfaction, and adherence to SOPs shape every guest interaction, from initial greeting

Qualifications

• Experience in hospitality or food & beverage operations is preferred.
• Ability to deliver friendly, professional guest service in a luxury setting.
• Familiarity with restaurant policies and SOPs is advantageous.

Responsibilities

• To work as a team with colleagues, to ensure timely service and a smooth-running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
• To perform every guest interaction in a friendly and welcoming manner
• To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
• To be completely familiar with the services offered in the restaurant and throughout the hotel.
• To greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience.
• To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
• To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
• To check with guests to get feedback on the quality of their experience.
• Share any problems that arise with outlet managers but try to take care of the problem at once.
• Pitch in and help in service whenever the need arises

Skills

Teamwork

Guest service

Telephone etiquette

Reservation policies

Restaurant knowledge

Guest seating

Front of house

Job description

Job Location: Anantara The Palm Dubai Resort Anantara Hotels & Resorts

Anantara The Palm Dubai Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

KEY DUTIES AND RESPONSIBILITIES

Anantara the Palm employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• To work as a team with colleagues, to ensure timely service and a smooth-running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
• To perform every guest interaction in a friendly and welcoming manner
• To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
• To be completely familiar with the services offered in the restaurant and throughout the hotel.
• To greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience.
• To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
• To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
• To check with guests to get feedback on the quality of their experience.
• Share any problems that arise with outlet managers but try to take care of the problem at once.
• Pitch in and help in service whenever the need arises
• Work with the Cashier and relieve Cashiers on break

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.