Hostess

Seven Tides Limited; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Minor International operates this role at Dukes The Palm Dubai Hotel, seeking a Hostess to deliver exceptional guest experiences in a luxury setting. You will welcome guests, manage reservations and seating, and support service teams to ensure smooth, elegant dining occasions.

Candidates should have proven hostess experience, strong communication skills, and flexibility for shifts in a high-volume, high-standard hotel environment. High school diploma preferred; food safety awareness is a plus.

Qualifications

• Proven work experience as a Hostess
• Excellent communication and guest service skills
• Flexible to work in shifts
• Food safety training is a plus
• Team player with strong organizational abilities

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and manage waiting lists
• Handle reservations, floor plans and table allocations
• Ensure prompt, courteous and efficient service
• Contribute to guest satisfaction with consistent experiences
• Report guest feedback to the Supervisor or Outlet Manager
• Maintain a clean reception area and signage
• Escort guests to seating areas
• Assist wait staff as needed
• Understand health and safety regulations
• Handle queries and issues professionally

Skills

Active listening

Effective communication

Education

High school diploma

Job description

Job Location: Dukes The Palm Dubai Hotel

Inspired by the spirit of Parisian boulevard cafés and the original Colbert bistro, the Colbert Collection is united not by style or geography, but by a shared sensibility. These are places where culture, conversation and culinary rituals naturally converge, shaped by the rhythm of the destinations they call home. Daringly distinct and defined by its own immutable character, each hotel in the collection captures something elusive yet unforgettable: moments that stir emotion, awaken curiosity, and remain with you long after you depart. If you are drawn to hospitality with soul and substance, the Colbert Collection is your kind of place.

Job Description

We are currently looking for a Hostess

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Responsible for fielding telephone calls and organising reservations, floor plans and table allocations
• Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times
• Assist the department to drive guest satisfaction by providing consistent guest experiences.
• Report positive and constructive guest feedback to the manager
• Understand the importance of the guest arrival experience – and strive for consistency
• Assist with consistency of the restaurant presentation, labelling and signage
• Escort guest to assigned dining or bar areas
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Assist wait staff as needed
• Familiarity with health and safety regulations
• Promptly handle guest queries, complaints and all issues in a professional manner and ensure that all details are communicated to the Supervisor or Outlet Manager

Experience

Previous experience in a large hotel with at least 500 keys in a luxury property required Pre-opening experience is an advantage

Requirements

• Proven work experience as a Hostess
• Active listening and effective communication skills
• Flexibility to work in shifts
• High school diploma: food safety training is a plus
• Team spirit
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

Company Culture

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia.

When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.