Hostess

Hyatt Hotels Corporation; Al Dhannah; On-site; AED 28,000 - 47,000; Full time

Job summary

Hyatt Hotels Corporation in Abu Dhabi is seeking a Hostess to deliver a warm, professional, and personalized welcome to guests in the luxury dining environment. The role supports operations by managing reservations, coordinating guest flow, and upholding the highest standards of hospitality to ensure exceptional guest satisfaction.

Ideal candidates will have experience in luxury settings, excellent communication, and a strong customer service mindset, with the ability to present themselves in a

Qualifications

• Experience as Hostess in luxury hotel or upscale restaurant is preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to manage reservations and seating efficiently.

Responsibilities

• Greet guests warmly and professionally.
• Manage reservations and seating arrangements.
• Coordinate guest flow and ensure smooth arrivals.
• Uphold luxury hospitality standards and guest satisfaction.

Skills

Guest service

Communication

Professional appearance

Reservations management

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

The Hostess is responsible for delivering a warm, professional, and personalized welcome to guests, ensuring a seamless arrival experience within the designated restaurant. This role supports the restaurant's operations by managing reservations, coordinating guest flow, and upholding the highest standards of luxury hospitality, thereby enhancing the overall dining experience and ensuring exceptional guest satisfaction.

Qualifications

• Previous experience as a Hostess, Restaurant Hostess, or in a guest-facing role within a luxury hotel or upscale restaurant environment is preferred.
• Excellent communication and interpersonal skills, with the ability to engage professionally with guests from diverse backgrounds.

Strong customer service orientation and a passion for delivering exceptional guest experiences.

• Ability to provide a warm, courteous, and personalized welcome to guests while maintaining the highest standards of hospitality.
• Strong organizational skills with the ability to manage reservations, seating arrangements, and guest inquiries efficiently.
• Well-groomed and professionally presented, reflecting the standards of a luxury hospitality brand.