Hostess

Park Hyatt; Abu Dhabi; On-site; AED 100,000 - 145,000; Full time

Job summary

Park Hyatt Abu Dhabi is seeking a Hostess to deliver a warm, professional welcome in our luxury dining environment, ensuring a seamless arrival experience for guests. The role supports restaurant operations by managing reservations, coordinating guest flow, and maintaining the highest standards of hospitality to elevate the dining experience.

Ideal candidates will have prior hostess or guest-facing experience in luxury settings and possess excellent communication, presentation, and

Qualifications

• Previous experience as a Hostess or guest-facing role in luxury hotel or upscale restaurant.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and passion for guest experiences.
• Ability to welcome guests warmly while maintaining luxury standards.
• Strong organizational skills for reservations and seating.
• Well-groomed and professionally presented.

Responsibilities

• Welcome guests warmly and professionally.
• Manage reservations and seating arrangements.
• Coordinate guest flow to ensure seamless arrivals.
• Uphold luxury hospitality standards to enhance dining experience.

Skills

Communication

Interpersonal skills

Guest service

Organization

Reservations management

Professional presentation

Job description

Organization- Park Hyatt Abu Dhabi

Summary

The Hostess is responsible for delivering a warm, professional, and personalized welcome to guests, ensuring a seamless arrival experience within the designated restaurant. This role supports the restaurant's operations by managing reservations, coordinating guest flow, and upholding the highest standards of luxury hospitality, thereby enhancing the overall dining experience and ensuring exceptional guest satisfaction.

Qualifications

• Previous experience as a Hostess, Restaurant Hostess, or in a guest-facing role within a luxury hotel or upscale restaurant environment is preferred.
• Excellent communication and interpersonal skills, with the ability to engage professionally with guests from diverse backgrounds.
• Strong customer service orientation and a passion for delivering exceptional guest experiences.
• Ability to provide a warm, courteous, and personalized welcome to guests while maintaining the highest standards of hospitality.
• Strong organizational skills with the ability to manage reservations, seating arrangements, and guest inquiries efficiently.
• Well-groomed and professionally presented, reflecting the standards of a luxury hospitality brand.