Hospitality Host: Seating, Service & Guest Experience

Around the Block Restaurant Llc; Dubai; On-site; AED 33,000 - 61,000; Full time

Job summary

Around the Block Restaurant Llc in Dubai is seeking a friendly waitress/hostess to warmly greet guests and guide them to tables. You will manage seating, reservations, and guest flow during busy hours, while presenting menus and specials to guests.

In this role you will take orders, relay them to kitchen/bar, serve promptly, check satisfaction, handle billing with the POS system, and uphold hygiene and grooming standards while delivering a memorable guest experience.

Qualifications

• Prior experience as a waitress or hostess in a restaurant or hospitality setting.
• Excellent communication and interpersonal skills.
• Professional, warm, and confident presence when interacting with guests.
• Ability to multitask and stay organized in a fast-paced environment.
• Familiarity with POS and reservation systems.
• Team player with a guest-first mindset.
• High attention to detail and personal presentation.
• Fluent in English (additional languages are a plus).
• Flexibility to work shifts, including weekends and holidays.

Responsibilities

• Greet and welcome guests with a friendly and professional attitude
• Manage seating arrangements, reservations, and guest flow during busy hours
• Escort guests to their tables and provide menus with an overview of offerings or specials
• Take food and beverage orders accurately and relay them to the kitchen/bar team
• Serve food and drinks in a timely, polite, and efficient manner
• Check in with guests during their meal to ensure satisfaction and address any needs
• Maintain cleanliness and order of assigned tables and front entrance area
• Handle billing and payment processes accurately using the POS system
• Communicate guest requests, dietary requirements, or complaints promptly
• Promote menu items, seasonal features, and restaurant events when appropriate
• Collaborate with kitchen and service teams to ensure seamless guest experience
• Follow hygiene, safety, and grooming standards at all times

Skills

Communication

English fluency

Multitasking

Professionalism

Shift flexibility

Waitress exp

Tools

POS systems

Reservation systems

Job description

Around the Block Restaurant Llc in Dubai is seeking a friendly waitress/hostess to warmly greet guests and guide them to tables. You will manage seating, reservations, and guest flow during busy hours, while presenting menus and specials to guests.

In this role you will take orders, relay them to kitchen/bar, serve promptly, check satisfaction, handle billing with the POS system, and uphold hygiene and grooming standards while delivering a memorable guest experience.