Hospitality Host & Guest Experience Lead

7 Management; Dubai; On-site; AED 33,000 - 50,000; Full time

Job summary

7 Management is seeking a Hostess to create a welcoming, organized environment for guests in our Dubai dining venue. You will manage reservations, greet guests, escort them to tables, and maintain smooth seating flow to ensure a positive first impression.

You will coordinate with servers and management to handle VIP events and special arrangements while maintaining cleanliness, accurate records, and excellent guest service in a fast-paced setting.

Qualifications

• High school diploma or equivalent required or preferred.
• Previous experience in customer service, hostess or front-of-house role is preferred.
• Strong communication, interpersonal and organizational skills are essential.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Manage waiting lists and provide accurate wait times and updates.
• Anticipate guest needs and offer personalized recommendations.

Skills

Hospitality

Communication

Interpersonal skills

Organizational skills

Multitasking

Guest satisfaction

Education

High school diploma or equivalent

Job description

7 Management is seeking a Hostess to create a welcoming, organized environment for guests in our Dubai dining venue. You will manage reservations, greet guests, escort them to tables, and maintain smooth seating flow to ensure a positive first impression.

You will coordinate with servers and management to handle VIP events and special arrangements while maintaining cleanliness, accurate records, and excellent guest service in a fast-paced setting.