Hospitality Associate: Beverages & Guest Experience

C2i; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Job summary

BEAMS Abu Dhabi is seeking a Waiter / Beverage Attendant at ZUIKOAN in Abu Dhabi. You will deliver attentive, thoughtful, and culturally respectful service from welcome to farewell, including beverage preparation and order accuracy.

Role requires food-service experience, strong English, and a passion for hospitality and Japanese culture. Join a team focused on Omotenashi hospitality and memorable guest experiences.

Qualifications

• Professional English communication skills.
• Strong teamwork and ability to manage service timing.
• Basic knowledge of non-alcoholic beverage preparation.
• Comfortable using POS systems and handling payments.
• Strong attention to menu and allergen accuracy.
• Additional languages are an advantage.
• Warm and confident guest communication.
• Professional presentation and genuine interest in hospitality.

Responsibilities

• Welcome, seat and guide guests through the menu.
• Manage reservations, waitlists, tables and takeaway orders.
• Take and enter orders accurately, including special requests and allergens.
• Prepare approved Japanese tea, coffee and soft drinks.
• Serve food and desserts, maintaining presentation standards.
• Monitor tables, pace service and anticipate guest needs.
• Process cash and card payments accurately using POS.
• Maintain dining areas, beverage stations and service areas.
• Record waste, breakage and order errors accurately.
• Communicate with Kitchen and F&B teams for smooth service.
• Refer refunds, discounts, voids to the manager for approval.
• Support events, launches and other activities as required.

Skills

English communication

Teamwork

Non-alcoholic beverages prep

POS handling

Attitude & hospitality

Education

High school diploma

Tools

POS systems

Job description

BEAMS Abu Dhabi is seeking a Waiter / Beverage Attendant at ZUIKOAN in Abu Dhabi. You will deliver attentive, thoughtful, and culturally respectful service from welcome to farewell, including beverage preparation and order accuracy.

Role requires food-service experience, strong English, and a passion for hospitality and Japanese culture. Join a team focused on Omotenashi hospitality and memorable guest experiences.