Home Care Operations Manager - Scale & Impact

Flip retail; Dubai; On-site; AED 279,000 - 335,000; Full time

Job summary

Flip retail in Dubai seeks an Operations Manager for a Home Care Agency to implement and examine operational processes in line with DHA guidelines. The role includes hiring, training, and supervising department teams within budget, overseeing caregiver staffing and credentialing, and developing strategies to enhance and systematize operations to scale the business.

The position is Full-time with an income potential up to AED 30,000 per month, requiring 3+ years in Home Care and 4 years in

Qualifications

• Experience in Home Care operations and staffing.
• Knowledge of regulatory guidelines, including DHA regulations.
• Budget management and cost control within department.
• Staff training and performance evaluation procedures.

Responsibilities

• Oversee Caregiver staffing and employment within budget.
• Manage customer care processes and service quality.
• Contribute to strategies to improve and systematize operations.
• Create plans and procedures to scale the business.

Skills

Caregiver staffing

Customer care

Caregiver credentialing

Team leadership

Job description

Flip retail in Dubai seeks an Operations Manager for a Home Care Agency to implement and examine operational processes in line with DHA guidelines. The role includes hiring, training, and supervising department teams within budget, overseeing caregiver staffing and credentialing, and developing strategies to enhance and systematize operations to scale the business.

The position is Full-time with an income potential up to AED 30,000 per month, requiring 3+ years in Home Care and 4 years in