HNW Relationship Manager Private Clients Division General Insurance

Nexus Insurance Brokers Ltd.; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Nexus Insurance Brokers Ltd. in Dubai seeks an experienced HNW Relationship Manager for the Private Clients Division to manage high net worth clients' general insurance needs.

You will build and service an HNW portfolio, handle adviser queries, coordinate quotations through to policy implementation and ongoing servicing, and collaborate with insurance partners to deliver bespoke solutions. Strong communication, Excel/Outlook skills, and 5–8 years' HNW experience are required; CII certification

Qualifications

• 5–8 years experience in an HNW servicing role in the insurance industry (General Insurance Lines)
• Underwriting, policy implementation & claims management experience
• Fluent in English; additional languages are a plus
• Proficiency in Excel, Word, and Outlook
• CII certification preferred

Responsibilities

• Build an HNW portfolio through existing clients and connections
• Handle and resolve queries raised by financial advisers and HNW clients
• Provide HNW clients with insurance solutions from quotation to policy implementation
• Service a portfolio of HNW clients: renewal, claims, endorsements, premium payment collection and more
• Interact with insurance partners and HNW clients to ensure the best service
• Maintain HNW client and policy data securely in our internal system
• Demonstrate a can-do mindset and professional attitude is mandatory

Skills

Relationship management

Client servicing

Business development

Communication skills

Excel

Word

Outlook

English language

Education

CII (preferred)

Tools

Excel

Word

Outlook

Job description

We are looking for an experienced and driven HNW Relationship Manager to join our Private Clients Division in Dubai managing relationships with High Net Worth clients and delivering bespoke General Insurance solutions. This is an opportunity for a client-focused professional who understands the expectations of HNW clients and has the expertise to manage their complex insurance needs with confidence. The role combines relationship management, client servicing and business development with a strong focus on building and growing an HNW portfolio. You will work closely with HNW clients, Financial Advisers and leading insurance partners leveraging your market knowledge and technical expertise to deliver a seamless high-quality client experience from quotation through to policy implementation and ongoing servicing.

Responsibilities

• Build an HNW Portfolio through your existing clients and connections
• Handle and resolve queries raised by financial advisers and HNW clients
• Provide HNW clients with insurance solutions that fit their needs from quotation to policy implementation
• Service a portfolio of HNW clients: policy renewal, claims, endorsement, premium payment collection and more
• Interact on a regular basis with our insurance partners and our HNW clients to ensure the best service
• Maintain HNW client and Policy Data securely and within our internal system
• Demonstrate a can do mindset and a professional attitude is mandatory

What we are looking for

• Professional Relationship Manager who is well-presented and articulate
• Prior experience in an HNW servicing role in the insurance industry (General Insurance Lines) with underwriting, policy implementation & claim management
• Ideally 5 to 8 years experience
• Familiar with insurance providers operating within the local market, their products, and processes, especially high net value assets, property & motor insurance
• Able to work as part of a team
• Excellent communication skills; both verbal and written
• Be able to multi-task and prioritise workload
• Fluent in English any other languages is an asset
• Proficiency in Excel, Word, and Outlook
• CII is a plus

Job Type: Full-time Permanent

Experience: Business Development Manager: 2 years (Required) General Insurance: 1 year (Required) Dealing with HNW Clients: 1 year (Required) License/Certification: CII (Preferred)