Heavy Equipment Telematics Analyst

Quality Equipment Rental LLC; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Quality Equipment Rental LLC in Dubai seeks a Data and Equipment Telematics Analyst to manage, capture, and analyze telematics and equipment data. You will ensure accurate reporting, identify equipment issues, and coordinate with technicians, suppliers, and internal teams to drive operational efficiency.

You will monitor performance, optimise service schedules, and help build dashboards and data summaries for management.

Qualifications

• Diploma or Bachelor’s degree in Engineering, IT, Data Analysis, or related field (preferred but not mandatory).
• Previous experience in telematics, equipment monitoring, or data analysis is an advantage.
• Experience in the construction or equipment rental industry is beneficial.

Responsibilities

• Capture, validate, and enter telematics and equipment data from multiple systems.
• Evaluate daily operational data to identify trends, anomalies, or irregularities.
• Generate routine and ad-hoc data reports for management and operations teams.
• Monitor equipment hours, utilisation, and performance through telematics systems.
• Identify fault codes, alarms, and error notifications and report them promptly to the relevant technicians or supervisors.
• Track equipment due for servicing and coordinate with the responsible servicing supervisor for timely action.
• Organise and plan new telematics installations for incoming or existing equipment.
• Coordinate with the Service and Workshop teams to schedule installation activities.
• Ensure installations comply with company standards and supplier requirements.
• Liaise with telematics suppliers regarding technical issues, downtime, and online service interruptions.
• Follow up on unresolved system errors, inaccurate readings, or portal malfunctions.
• Work with vendors to optimise telematics performance and reliability.
• Prepare daily, weekly, and monthly reports on equipment status, health, performance, and utilisation.
• Highlight equipment requiring urgent attention due to fault codes, service hours, or operational concerns.
• Assist in building dashboards and data summaries to support business decisions.
• Recommend improvements to data-capturing processes, reporting formats, and telematics workflows.

Skills

Analytical skills

Attention to detail

Communication

Excel

Google Sheets

Telematics platforms

Time management

Engineering basics

Education

Diploma or Bachelor's in Engineering/IT/Data Analysis

Tools

JLG ClearSky

Genie LiftConnect

Trackunit

Job description

Summary

The Data and Equipment Telematics Analyst is responsible for managing, capturing, and analysing all telematics and equipment-related data within the fleet. This role ensures accurate reporting, timely identification of equipment issues, and effective coordination with technicians, suppliers, and internal teams. The analyst plays a key role in monitoring equipment performance, optimising service schedules, and supporting operational efficiency.

Key Responsibilities

• Data Management & Analysis:
• Capture, validate, and enter all telematics and equipment data received from various systems
• and sources.
• Evaluate daily operational data to identify trends, anomalies, or irregularities.
• Maintain accurate digital records and ensure data integrity across platforms.
• Generate routine and ad-hoc data reports for management and operations teams.
• Telematics Monitoring & Coordination
• Monitor equipment hours, utilisation, and performance through telematics systems.
• Identify fault codes, alarms, and error notifications and report them promptly to the relevant technicians or supervisors.
• Track equipment due for servicing and coordinate with the responsible servicing supervisor for timely action.
• Telematics Installation Planning
• Organise and plan new telematics installations for incoming or existing equipment.
• Coordinate with the Service and Workshop teams to schedule installation activities.
• Ensure installations comply with company standards and supplier requirements.
• Supplier & Service Coordination
• Liaise with telematics suppliers regarding technical issues, downtime, and online service interruptions.
• Follow up on unresolved system errors, inaccurate readings, or portal malfunctions.
• Work with vendors to optimise the performance and reliability of telematics systems.
• Operational Reporting
• Prepare daily, weekly, and monthly reports on equipment status, health, performance, and utilisation.
• Highlight equipment requiring urgent attention due to fault codes, service hours, or operational concerns.
• Assist in building dashboards and data summaries to support business decisions.
• Continuous Improvement
• Recommend improvements to data-capturing processes, reporting formats, and telematics workflows.
• Support initiatives aimed at enhancing accuracy, equipment uptime, and operational efficiency.

Key Skills & Competencies

• Strong analytical and data interpretation skills.
• Excellent attention to detail and accuracy in data entry.
• Good communication and coordination abilities.
• Proficiency in Excel, Google Sheets, and digital reporting tools.
• Familiarity with telematics platforms (e.g., JLG ClearSky, Genie LiftConnect, Trackunit, etc.) is an advantage.
• Ability to prioritise tasks and work under time-sensitive conditions.
• Technical understanding of equipment servicing is an added benefit.

Qualifications & Experience

• Diploma or Bachelor’s degree in Engineering, IT, Data Analysis, or related field (preferred but not mandatory).
• Previous experience in telematics, equipment monitoring, or data analysis is an advantage.
• Experience in the construction or equipment rental industry is beneficial.