Healthcare Operations Lead: Strategy & Process Excellence

Ontime Group; Dubai; On-site; AED 223,000 - 391,000; Full time

Job summary

Ontime Group is seeking an Operations professional to streamline services within a healthcare management consultancy. You will oversee daily operations, work with consultants and healthcare professionals, and implement policies to improve outcomes.

You will monitor progress, manage resources, and lead process improvements while contributing to client relations and strategic marketing initiatives. Strong leadership and healthcare domain knowledge are essential.

Qualifications

• Experience leading operations in a healthcare consultancy or related field.
• Strong understanding of healthcare systems and management practices.
• Exceptional organizational and time-management skills.
• Proven leadership and team-management abilities.
• Clear communication and interpersonal skills.
• Ability to analyze data and implement process improvements.
• Proficiency with project management and operational tools.
• Degree in healthcare management, business administration, or related field preferred.

Responsibilities

• Oversee daily operations of the healthcare management consultancy ensuring efficiency and quality.
• Collaborate with consultants and healthcare professionals to strategize service delivery.
• Develop and implement operational policies to improve service outcomes.
• Monitor project progress and performance metrics to meet client expectations.
• Manage resource allocation and ensure staff are well-trained and supported.
• Conduct regular reviews of operational processes for continuous improvement.
• Support client relationship management and communication.
• Contribute to development of marketing and business strategies.
• Prepare reports and presentations for stakeholders.

Skills

Operations management

Healthcare knowledge

Leadership

Communication

Data analysis

Project management

Education

Bachelor's in Healthcare Management

Job description

Ontime Group is seeking an Operations professional to streamline services within a healthcare management consultancy. You will oversee daily operations, work with consultants and healthcare professionals, and implement policies to improve outcomes.

You will monitor progress, manage resources, and lead process improvements while contributing to client relations and strategic marketing initiatives. Strong leadership and healthcare domain knowledge are essential.