Healthcare Admin Team Lead - Patient Experience & Ops

Confidential Company; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

Tanqeeb in Dubai is seeking an experienced healthcare administration leader to drive efficient operations in a medical center. You will lead a team of administrative staff, oversee patient scheduling, and ensure a positive patient experience from first contact.

The ideal candidate has a Bachelor's degree in Business Administration or Healthcare Management, 5+ years in healthcare administration with 2+ in supervision, and fluency in Arabic and English.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, or a related field.
• Minimum of 5 years of progressive experience in healthcare administration, with at least 2 years in a supervisory or team leadership capacity.
• Proficiency in medical billing software, Electronic Health Records (EHR) systems, and standard office productivity suites.
• Fluent in both Arabic and English, with exceptional written and verbal communication skills for diverse patient and staff interactions.

Responsibilities

• Lead and mentor a team of administrative staff to ensure efficient daily operations and a collaborative work environment.
• Oversee patient scheduling, registration, and appointment management to ensure a smooth patient experience from initial contact.
• Manage medical records and documentation with accuracy and confidentiality, adhering to healthcare regulations and internal protocols.
• Coordinate with physicians, nurses, and other healthcare professionals to facilitate seamless patient flow and interdepartmental communication.

Skills

Team leadership

Healthcare administration

Communication

Education

Bachelor's degree in Business Administration, Healthcare Management, or related field

Tools

Medical billing software

Electronic Health Records (EHR) systems

Office productivity suites

Job description

Tanqeeb in Dubai is seeking an experienced healthcare administration leader to drive efficient operations in a medical center. You will lead a team of administrative staff, oversee patient scheduling, and ensure a positive patient experience from first contact.

The ideal candidate has a Bachelor's degree in Business Administration or Healthcare Management, 5+ years in healthcare administration with 2+ in supervision, and fluency in Arabic and English.