Head of Sales

Yello; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

Yello in Dubai is seeking a seasoned Senior Key Account Manager to oversee strategic global and regional customers within the Home & Personal Care/FCMG sector. You will lead complex negotiations, drive revenue growth, and collaborate with cross-functional teams to deliver end-to-end solutions.

The role requires a minimum of 10 years in commercial roles with multinational accounts, and a proven hunter/farmer mindset for both account development and new business acquisition.

Qualifications

• Bachelor's degree in Business, Engineering, Supply Chain or related discipline.
• Minimum 10 years of commercial experience in contract/manufacturing, private label or related sectors.
• Strong exposure to Home & Personal Care or FMCG manufacturing.
• Proven ability to manage and grow relationships with multinational customers and large regional accounts.
• Experience handling long, multi-decision-maker sales cycles.

Responsibilities

• Manage and develop a portfolio of strategic global and regional customers.
• Identify opportunities to increase revenue and expand services within existing accounts.
• Drive new business acquisition and build long-term partnerships.
• Lead complex sales cycles from engagement to contract award and implementation.
• Collaborate with operations, supply chain, product development, and manufacturing teams to deliver customer solutions.
• Provide commercial insight for business planning, market expansion and growth.
• Mentor and support a team of Key Account Managers.
• Serve as senior interface for executive negotiations and strategic reviews.
• Contribute to long-term commercial and operational direction.

Skills

Key account management

Sales leadership

Strategic account planning

New business development

Cross-functional collaboration

Negotiation & deal dexterity

Stakeholder management

Commercial acumen

Mentoring & team development

International exposure

Education

Bachelor's degree in Business/Engineering/Supply Chain

Job description

Our client is a well-established manufacturing group with a significant regional footprint across the Middle East. Operating within the Home & Personal Care sector, the business partners with leading multinational brands as well as regional retailers and private label customers, delivering end-to-end manufacturing solutions across multiple product categories.

• Managing and developing a portfolio of strategic global and regional customers.
• Identifying opportunities to increase revenue and expand service offerings within existing accounts.
• Driving new business acquisition and building long-term commercial partnerships.
• Leading complex sales cycles involving multiple stakeholders, from initial engagement through contract award and implementation.
• Collaborating closely with operations, supply chain, product development, and manufacturing teams to deliver customer solutions.
• Providing commercial insight to support business planning, market expansion, and growth initiatives.
• Mentoring and supporting a team of Key Account Managers.
• Acting as a senior customer interface for executive-level discussions, negotiations, and strategic reviews.
• Contributing to the long-term commercial and operational direction of the business.

• Bachelor's degree in Business, Engineering, Supply Chain, or a related discipline.
• Minimum 10 years of commercial experience within contract manufacturing, private label manufacturing, or related industrial sectors.
• Strong exposure to the Home & Personal Care or FMCG manufacturing sectors.
• Proven ability to manage and grow relationships with multinational customers and large regional accounts.
• Demonstrated success in both account development (\"farmer\") and new business acquisition (\"hunter\") environments.
• Experience managing long and complex sales cycles involving multiple decision-makers.
• Strong commercial acumen with an understanding of manufacturing operations, margins, capacity planning, and supply chain dynamics.
• Leadership experience with the ability to influence cross-functional teams and develop future talent.
• International exposure and experience working within multicultural business environments.