Head of IT

Confidential Company; Dubai; On-site; AED 600,000 - 1,200,000; Full time

Job summary

Confidential Company in Dubai seeks an IT Head to define and execute a comprehensive IT strategy aligning with business goals, delivering digital transformation and leading enterprise technology initiatives including SAP S/4HANA, Odoo, WMS, BI with Power BI and Microsoft 365.

As a strategic and hands-on leader, you will drive automation, data-driven decision-making, vendor management, cybersecurity, disaster recovery, and the delivery of major system implementations across the organization.

Qualifications

• 15+ years IT leadership experience in strategy, digital transformation, and enterprise systems.
• Proven experience with SAP S/4HANA, Odoo, WMS, ERP integrations, and large IT projects.
• Strong knowledge of manufacturing industry and end-to-end supply chain processes.
• Excellent understanding of financial workflows and their ERP integration.

Responsibilities

• Define and execute IT strategy and digital transformation roadmap.
• Oversee ERP ecosystems including SAP S/4HANA and Odoo; lead WMS integration.
• Lead end-to-end IT project delivery with budgeting, vendor mgmt, and governance.
• Provide governance over IT infrastructure, cloud environments, and DR/BC.
• Define cybersecurity frameworks, policies, and regulatory compliance.
• Develop and coach IT team; drive automation and data-driven decision-making.
• Manage vendor relationships and standardize IT practices across the organization.

Skills

IT leadership

IT strategy

digital transformation

ERP systems

SAP S/4HANA

Odoo

Power BI

Microsoft 365

team leadership

cloud & automation

Education

Bachelor’s or Master’s degree in Information Technology/Computer Science

Tools

SAP S/4HANA

Odoo

Power BI

Microsoft 365

Job description

Role Summary

The IT Head is responsible for defining and executing the organization s end-to-end IT strategy ensuring alignment with business objectives and driving digital transformation across all functions. This role leads enterprise technology initiatives including ERP SAP S 4HANA and Odoo WMS business intelligence Power BI and digital workplace modernization Microsoft 365. Acting as both a strategic advisor and hands-on leader the IT Head ensures the delivery of scalable secure and efficient systems while championing automation data-driven decision-making and process optimization. The role also serves as the primary project lead for all major system implementations and enhancements ensuring successful delivery integration and adoption across the organization.

Key Responsibilities

• IT Strategy Digital Transformation: Define and execute the organization s IT vision strategy and roadmap. Conduct periodic capability assessments and benchmark against industry best practices. Identify gaps and lead initiatives to modernize systems processes and platforms. Drive adoption of cloud automation and digital workplace technologies Microsoft 365. Establish a centralized and integrated IT ecosystem eliminating fragmented tools. Advise leadership on leveraging technology for competitive advantage and efficiency.
• Lead Enterprise Systems ERP WMS: Own and oversee ERP ecosystems including SAP S 4HANA and Odoo. Lead implementation enhancement and optimization of Warehouse Management Systems WMS integrated with ERP and supply chain operations. Ensure seamless integration between ERP WMS CRM HRMS e-commerce and other business systems. Collaborate with business stakeholders to align systems with operational requirements and improve process efficiency. Drive continuous improvement initiatives across enterprise applications.
• Project Leadership Implementation: Act as the primary project lead for all IT system implementations and transformation initiatives. Own end-to-end delivery planning budgeting vendor management execution and governance. Ensure projects are delivered on time within budget and aligned with business requirements. Ensure alignment with business objectives timelines and ROI expectations. Drive user adoption through structured change management and training programs.
• IT Infrastructure Operations: Provide governance over IT infrastructure cloud environments and enterprise platforms. Ensure high availability scalability and performance through proper frameworks and SLAs. Oversee disaster recovery business continuity and backup strategies at a policy level. Define standards for systems architecture and technology adoption. Ensure operational IT support is effectively delivered via internal teams or managed service providers without direct involvement in day-to-day support.
• Cybersecurity Risk Management: Define and enforce cybersecurity frameworks policies and controls. Oversee risk assessments audits and compliance initiatives. Ensure data protection access control and regulatory compliance. Lead business continuity and disaster recovery governance.
• Team Leadership Capability Building: Lead mentor and develop the IT team including infrastructure support and development resources. Build and lead a team responsible for automation system development and process optimization. Define clear roles KPIs and performance expectations. Foster a culture of accountability innovation and continuous learning.
• Vendor Management: Manage strategic relationships with technology vendors and partners. Oversee contracts procurement and service delivery performance. Ensure documentation policies and governance frameworks are maintained and enforced. Standardize IT practices across the organization.

Education

Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field.

Experience

15+ years of IT leadership experience in strategy, digital transformation, and enterprise systems. Proven experience with SAP S 4HANA, Odoo, WMS, ERP integrations, and large-scale IT projects. Strong knowledge of the manufacturing industry and end-to-end supply chain processes. Excellent understanding of financial workflows and their integration with ERP systems. Hands-on experience developing ERP-linked dashboards and management reports to support data-driven decision-making. Strong leadership and stakeholder management skills with the ability to translate business requirements into effective technology solutions.