Head of Aftersales

Al Futtaim Private Company (LLC); Dubai; On-site; AED 420,000 - 640,000; Full time

Job summary

Al Futtaim Private Company (LLC) in Dubai seeks a Head of Aftersales to lead the Service, Parts and Uptime functions across Trucks and Construction Equipment at FAMCO. The role is based in Dubai and focuses on top-line growth, customer satisfaction, and profitability in line with OEM standards.

The position requires strong P&L ownership, OEM warranty compliance, and experience managing a dealership network. SAP or similar dealership management systems expertise is essential.

Qualifications

• Senior Aftersales leadership experience for large fleets or dealer networks.
• Proven ability to drive customer satisfaction, profitability, and OEM compliance.

Responsibilities

• Lead Service, Parts and Uptime across Trucks and Construction Equipment at FAMCO.
• Ensure operational excellence and alignment with company and OEM standards.

Skills

P&L Management

Warranty Management

Tools

Dealership Management Systems

Job description

Al Futtaim Private Company (LLC) United Arab Emirates - Dubai Posted 05 October 2026

Naukri Gulf Direct employer Enterprise Top-rated employer

As the Head of Aftersales, you will be responsible for leading the Service, Parts, and Uptime functions across the Trucks and Construction Equipment divisions at FAMCO. Based in Dubai, this senior leadership role is critical to ensuring operational excellence, customer satisfaction, and profitability in line with company and OEM standards.

Skills

SAP Dealership Management Systems P&L Management Warranty Management

What Jobze.ai noticed

• Al-Futtaim Automotive (FAMCO) seeks a senior leader to oversee Service, Parts, and Uptime functions for Trucks and Construction Equipment.
• Requires proven P&L management, OEM warranty compliance, and dealership network experience.
• Proficiency in dealership management systems such as SAP is required.