Head Nurse - Outpatient Clinical Operations

AlFuttaim; Dubai; On-site; AED 279,000 - 446,000; Full time

Benefits offered by this job

Medical insurance

Life assurance

Five-day workweek

Career progression

Job summary

HealthHub Clinics, part of Al-Futtaim Health, Dubai, invites an experienced Head Nurse to lead nursing activities and oversee clinical operations at HealthHub Al Nahda. The role blends hands-on care with team leadership, patient safety oversight and maintaining high clinical standards in a busy outpatient setting.

Responsibilities include guiding the nursing team, coordinating patient care, supporting physicians, and contributing to efficient daily clinic operations while delivering

Qualifications

• Bachelor of Science in Nursing (BSN) or equivalent.
• Valid DHA Registered Nurse licence.
• Valid Basic Life Support (BLS) certification.
• Minimum 5 years of nursing experience.
• At least 2 years in senior/nursing leadership role.
• Experience in outpatient clinics or multispecialty settings.
• Strong leadership and people management.
• Fluency in English.

Responsibilities

• Lead and support the nursing team during daily outpatient clinic operations.
• Provide clinical guidance and supervision to maintain high nursing care standards.
• Coordinate nursing staff deployment, workflow and patient flow for safe, efficient care.
• Monitor staffing requirements and allocate nursing resources.
• Mentor staff and support ongoing clinical development.
• Assist onboarding of new nurses and nursing education.
• Identify training needs and contribute to professional development.
• Promote teamwork and professional communication within the team.
• Participate in quality improvement and clinical governance initiatives.
• Support clinic operations and resource planning.

Skills

Leadership

Clinical supervision

Team coordination

Patient communication

Infection control

Clinical governance

Electronic medical records

Education

BSN

DHA RN license

BLS certification

Tools

EMR systems

Job description

Head Nurse - Outpatient Clinical Operations Job Snapshot - Role: Head Nurse - Location: Dubai, United Arab Emirates - Industry: Hospital and Health Care - Function: Nursing - Experience: Minimum 5 years of nursing experience, including at least 2 years in a senior nursing or leadership role - Job Type: Full Time - Work Arrangement: On-site

HealthHub Clinics, part of Al-Futtaim Health, is seeking an experienced Head Nurse to lead nursing activities and support clinical operations at HealthHub Al Nahda in Dubai. This position combines hands‑on nursing care with team leadership, patient safety oversight and responsibility for maintaining high clinical standards within a busy multidisciplinary outpatient environment. Located in Al Nahda, one of Dubai's established residential communities, the clinic serves families, professionals and long‑term residents. HealthHub Al Nahda provides healthcare services across Family Medicine, Internal Medicine, Paediatrics, Dentistry, Women 's Health, Chronic Disease Management, Laboratory, Radiology and Specialist Care. The successful candidate will guide the nursing team, coordinate patient care activities, support physicians and allied health professionals, and contribute to the efficient daily operation of the clinic. The role requires strong clinical judgment, leadership capabilities and a commitment to delivering safe, effective and patient‑centred healthcare. This opportunity is suited to an experienced Registered Nurse seeking greater clinical leadership responsibility while continuing to participate directly in patient care.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Hospital and Health Care
• Function: Nursing
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Clinical Leadership and Nursing Team Management

• Lead and support the nursing team during daily outpatient clinic operations.
• Provide clinical guidance and supervision to maintain consistent nursing care standards.
• Coordinate nursing staff deployment, workflow and patient flow to support safe and efficient service delivery.
• Monitor staffing requirements and assist with appropriate allocation of nursing resources.
• Serve as a clinical role model by demonstrating professional nursing practices and patient‑centred care.
• Mentor nursing staff and support their ongoing clinical development.
• Assist with the onboarding and orientation of newly appointed nurses.
• Identify training needs and contribute to nursing education and professional development activities.
• Encourage effective teamwork, accountability and professional communication within the nursing team.
• Participate in nursing performance improvement and clinical quality initiatives.

Patient Care and Clinical Coordination

• Deliver safe, compassionate and high‑quality nursing care within the multidisciplinary outpatient clinic.
• Support physicians during patient consultations, clinical examinations and medical procedures.
• Assist with patient assessments and the coordination of appropriate nursing interventions.
• Monitor patient care activities and outcomes to support continuity of treatment.
• Coordinate nursing support for patients receiving chronic disease management services.
• Contribute to preventive healthcare activities and patient education.
• Identify clinical concerns and ensure timely escalation to the appropriate healthcare professionals.
• Support communication between nurses, physicians and allied health professionals regarding patient care requirements.
• Maintain a patient‑focused approach while balancing clinical responsibilities and operational priorities.

Clinical Governance, Quality and Patient Safety

• Ensure nursing activities comply with Dubai Health Authority (DHA) regulations and HealthHub clinical standards.
• Monitor adherence to infection prevention and control procedures.
• Promote safe nursing practices and compliance with established patient safety protocols.
• Oversee the accuracy, completeness and quality of nursing documentation.
• Ensure appropriate use of electronic medical records and compliance with clinical documentation requirements.
• Participate in clinical audits, accreditation activities and quality improvement programmes.
• Identify opportunities to strengthen nursing procedures and improve patient care outcomes.
• Support the implementation of corrective measures arising from clinical reviews or quality assessments.
• Encourage a culture of patient safety, professional responsibility and continuous improvement.

Clinic Operations and Resource Management

• Support the daily operational requirements of the clinic in coordination with relevant healthcare teams.
• Assist with nursing resource planning and the organization of clinical workflows.
• Monitor the availability and appropriate use of nursing supplies, medications and clinical equipment.
• Coordinate with relevant personnel to address resource or equipment requirements affecting patient care.
• Support efficient patient movement and service coordination across different clinical specialties.
• Assist with incident management and the appropriate handling of patient service concerns.
• Contribute to service recovery activities when patient care or operational issues arise.
• Maintain a positive and collaborative working environment for nursing and multidisciplinary healthcare teams.

Multidisciplinary Healthcare Collaboration

• Work closely with physicians, nurses, allied health professionals and clinic management.
• Coordinate nursing activities across the clinic's different medical specialties.
• Support effective communication of patient information and clinical care requirements.
• Encourage collaboration between healthcare professionals to maintain continuity of patient care.
• Assist clinical teams in resolving workflow challenges and maintaining service standards.
• Promote professional relationships that support efficient operations and a positive patient experience.

Essential Qualifications and Licensing

• Bachelor of Science in Nursing (BSN) or an equivalent nursing qualification.
• Valid DHA Registered Nurse licence.
• Valid Basic Life Support (BLS) certification.
• Minimum 5 years of professional nursing experience.
• At least 2 years of experience in a senior nursing, nursing team leader or charge nurse capacity.
• Previous clinical experience in outpatient clinics, medical centres, ambulatory care, Family Medicine or multispecialty healthcare environments.
• Strong clinical leadership and people management capabilities.
• Excellent patient care and professional communication skills.
• Sound understanding of clinical governance, patient safety and infection prevention procedures.
• Experience using electronic medical records and clinical documentation systems.
• Fluency in English.

Preferred Experience and Additional Qualifications

• Previous professional healthcare experience in the United Arab Emirates.
• Arabic language communication skills.
• Tagalog language communication skills.
• Experience leading nursing teams within outpatient clinics or primary healthcare settings.
• Advanced Cardiovascular Life Support (ACLS) certification.
• Experience supporting multidisciplinary healthcare services and coordinating nursing activities across medical specialties.

Required Skills and Competencies

• Strong nursing leadership, clinical supervision and team coordination skills.
• Ability to guide, mentor and support nursing professionals.
• Sound clinical judgment and effective decision‑making capabilities.
• Strong understanding of outpatient nursing procedures and patient care standards.
• Ability to organize nursing workflows and support safe staffing arrangements.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with physicians and allied health professionals.
• Knowledge of DHA healthcare regulations and clinical quality requirements.
• Understanding of infection prevention, patient safety and clinical governance principles.
• Proficiency in electronic medical records and clinical documentation platforms.
• Strong organizational skills and attention to detail.
• Ability to manage competing clinical and operational priorities.
• Professional approach to incident management, problem‑solving and patient service concerns.

Candidate Profile

HealthHub is looking for a confident and experienced nursing professional who can balance clinical leadership responsibilities with direct patient care. The ideal candidate will have a strong nursing background, previous experience supervising or guiding nursing teams, and the ability to maintain high clinical standards in a busy outpatient environment. The position requires someone who can support nursing staff, coordinate effectively with physicians and other healthcare professionals, and respond appropriately to clinical and operational challenges. Candidates with experience in outpatient or primary healthcare leadership, strong communication skills and a commitment to continuous clinical improvement will be particularly well suited to this opportunity.

Why Join HealthHub

• Five‑day working week.
• Competitive salary and benefits package.
• Medical insurance and life assurance.
• Modern outpatient clinic facilities.
• Diverse and multicultural patient population.
• Supportive multidisciplinary clinical environment.
• Ongoing professional development opportunities.
• Career progression opportunities within Al‑Futtaim Health.
• A clinical leadership role within a growing healthcare network.

About Al‑Futtaim Health

Al‑Futtaim Health is the healthcare division of Al‑Futtaim Group, delivering integrated, community‑based healthcare services across the United Arab Emirates. Through its HealthHub network, Al‑Futtaim Health operates more than 12 clinics across Dubai, supported by a Day Surgery Centre, Al‑Futtaim Health Labs, pharmacy services, home healthcare and digital health services. The organization provides healthcare across more than 25 medical specialties, supported by a multidisciplinary team of over 150 specialist physicians and healthcare professionals. Its approach emphasises accessible healthcare, preventive medicine, clinical excellence and innovation. HealthHub Al Nahda serves an established residential community through Family Medicine, Internal Medicine, Paediatrics, Dentistry, Women 's Health, Chronic Disease Management, Laboratory, Radiology and specialist medical services. Established in the 1930s, Al‑Futtaim Group is a diversified regional business headquartered in Dubai, with operations spanning automotive, financial services, real estate, retail and health across more than 20 countries. As part of Al‑Futtaim Group, Al‑Futtaim Health supports professional development, healthcare innovation and opportunities for employees to contribute to the health and wellbeing of the communities it serves.