Head Nurse - HealthHub Outpatient Clinic

AlFuttaim; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Al-Futtaim Health is seeking an experienced Head Nurse to lead nursing operations at HealthHub in Dubailand, Dubai. The role focuses on clinical leadership, staff supervision, and ensuring safe, patient-centered care in a new multidisciplinary outpatient clinic.

The Head Nurse will work with physicians and the broader clinical team to establish nursing workflows, recruit and mentor staff, uphold DHA standards, and drive continuous improvement in patient safety and operational efficiency.

Qualifications

• Bachelor's Degree in Nursing and DHA license or eligibility letter.
• Significant post-qualification nursing experience with leadership or supervisory roles.
• Valid Basic Life Support (BLS) certification.
• Ability to lead and coordinate an outpatient nursing team.

Responsibilities

• Provide daily nursing leadership and clinical supervision to the team.
• Oversee nursing activities to ensure safe, compassionate patient care.
• Support recruitment, onboarding, and development of nursing staff.
• Coordinate nursing workflows and optimize patient flow in HealthHub.
• Collaborate with physicians and multidisciplinary teams to ensure quality care.
• Maintain nursing standards and contribute to clinical governance.

Skills

Nursing leadership

Clinical supervision

Patient care excellence

Communication

Education

Bachelor's Degree in Nursing

Tools

Electronic Medical Records (EMR)

Basic Life Support (BLS)

Job description

Head Nurse - HealthHub Outpatient Clinic Job Snapshot - Role: Head Nurse - Clinical Nursing Leadership - Location: Dubai, United Arab Emirates - Industry: Hospital and Health Care - Function: Nursing - Experience: Significant post-qualification nursing experience with previous nursing leadership or supervisory experience - Job Type: Full Time - Work Arrangement: On-site

Position Overview

Al-Futtaim Health is seeking an experienced Head Nurse to lead nursing operations at its new HealthHub multidisciplinary outpatient clinic in Dubailand, Dubai. The Head Nurse will provide clinical leadership, supervise nursing staff, coordinate daily nursing activities, and ensure the delivery of safe, compassionate, and patient-centred healthcare services. This position offers an opportunity to help establish the nursing function within a new healthcare facility, including supporting staff recruitment, developing clinical workflows, maintaining nursing standards, and promoting a positive working environment. The successful candidate will work closely with physicians, clinic leadership, Registered Nurses, and other healthcare professionals to maintain clinical quality, patient safety, and efficient outpatient operations. The role requires a DHA Registered Nurse licence or Eligibility Letter, a Bachelor 's Degree in Nursing, valid Basic Life Support certification, and previous nursing leadership experience.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Hospital and Health Care
• Function: Nursing
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities

Nursing Leadership and Clinical Supervision

• Provide daily leadership and clinical supervision to the nursing team.
• Oversee nursing activities to ensure safe and effective patient care.
• Guide Registered Nurses and other clinical team members in maintaining professional nursing standards.
• Promote compassionate, respectful, and patient-centred nursing practices.
• Monitor clinical performance and maintain appropriate nursing competency standards.
• Provide hands-on clinical nursing support when required.
• Address nursing-related operational concerns and support timely resolution.
• Promote accountability, teamwork, and continuous improvement within the nursing department.

Nursing Team Recruitment and Development

• Support recruitment and selection activities for nursing team members.
• Coordinate onboarding and orientation for newly appointed nursing staff.
• Coach and mentor Registered Nurses and other nursing personnel.
• Identify professional development needs and support appropriate learning opportunities.
• Encourage evidence-based nursing practices and continuing professional development.
• Support the development of a competent, confident, and collaborative nursing workforce.
• Promote a positive and professional working environment.

Clinical Operations and Patient Flow

• Coordinate nursing resources to support efficient outpatient clinic operations.
• Assist with nursing staff allocation according to patient care and operational requirements.
• Support effective patient flow across the multidisciplinary clinic.
• Work closely with physicians and healthcare professionals to coordinate nursing services.
• Ensure nursing support is available according to clinical requirements.
• Help establish effective nursing workflows within the new HealthHub clinic.
• Support consistent implementation of nursing procedures and operational standards.
• Balance clinical responsibilities with nursing team management and daily operational priorities.

Patient Care and Multidisciplinary Coordination

• Promote high standards of safe, compassionate, and individualised patient care.
• Work collaboratively with physicians and other healthcare professionals.
• Support effective communication between nursing staff and multidisciplinary clinical teams.
• Ensure patient needs and clinical concerns are communicated appropriately.
• Provide guidance to nursing personnel regarding patient care requirements.
• Support the timely escalation of patient safety and clinical concerns.
• Maintain patient privacy, dignity, and confidentiality.
• Contribute to a professional and supportive patient experience.

Clinical Governance and Regulatory Compliance

• Promote compliance with applicable Dubai Health Authority (DHA) requirements.
• Ensure nursing personnel follow HealthHub clinical policies and procedures.
• Monitor nursing practice against established clinical quality standards.
• Support clinical governance activities and nursing quality improvement initiatives.
• Identify opportunities to strengthen clinical processes and patient safety.
• Promote accountability in clinical practice and documentation.
• Support the implementation of appropriate corrective and improvement measures.
• Encourage consistent application of evidence-based nursing standards.

Infection Prevention and Control

• Maintain high standards of infection prevention and control within nursing operations.
• Ensure nursing staff understand and follow relevant infection control procedures.
• Promote safe clinical practices that protect patients, staff, and visitors.
• Monitor adherence to established infection prevention requirements.
• Support clinical quality initiatives relating to infection control.
• Address identified concerns through appropriate communication and escalation.

Medication Safety and Nursing Practice

• Promote safe medication management in accordance with applicable clinical procedures.
• Support adherence to established nursing practice standards.
• Provide clinical guidance to nursing personnel when required.
• Monitor nursing competencies relevant to safe patient care.
• Encourage appropriate escalation of medication-related and clinical safety concerns.
• Maintain a consistent focus on safe and responsible nursing practice.

Patient Safety and Quality Improvement

• Support clinical quality and patient safety initiatives across the clinic.
• Monitor nursing standards and identify areas requiring improvement.
• Encourage timely reporting of clinical incidents and patient safety concerns.
• Support incident reviews and appropriate follow-up actions.
• Promote effective communication regarding clinical risks.
• Contribute to continuous improvement in nursing care delivery.
• Support a culture of patient safety, professional accountability, and learning.

Clinical Documentation and Electronic Medical Records

• Maintain high standards of clinical documentation.
• Ensure nursing records are completed accurately and appropriately.
• Promote effective use of electronic medical records systems.
• Support compliance with relevant documentation policies and procedures.
• Maintain confidentiality and appropriate handling of patient information.
• Guide nursing personnel in maintaining consistent documentation practices.

New Clinic Establishment and Development

• Support the establishment of nursing operations at the new HealthHub clinic in Dubailand.
• Assist with developing effective nursing workflows and clinical processes.
• Contribute to recruitment, orientation, and integration of nursing team members.
• Help implement HealthHub nursing standards from the beginning of clinic operations.
• Coordinate with clinic leadership to support operational readiness.
• Promote collaboration between nursing staff and other medical specialties.
• Support the development of a positive clinical culture focused on patient care and teamwork.

Essential Qualifications and Requirements

• Bachelor 's Degree in Nursing.
• Valid DHA Registered Nurse licence or DHA Eligibility Letter.
• Valid Basic Life Support (BLS) certification.
• Significant post-qualification experience as a Registered Nurse.
• Previous nursing leadership, supervisory, Charge Nurse, or Head Nurse experience.
• Strong clinical nursing knowledge and demonstrated ability to lead nursing teams.
• Previous experience in an outpatient clinic, medical centre, ambulatory care facility, or hospital.
• Strong understanding of patient safety, infection prevention, and clinical governance.
• Excellent nursing leadership and people-management skills.
• Strong patient care and interpersonal communication abilities.
• Fluent English communication skills.
• Strong clinical documentation and computer skills.
• Ability to work effectively with physicians and multidisciplinary healthcare teams.
• Ability to commute to Dubailand, Dubai.

Preferred Experience and Additional Skills

• Previous Head Nurse or Charge Nurse experience in an outpatient or multidisciplinary clinic.
• Experience supporting the opening, mobilisation, or development of a new clinic or healthcare service.
• Demonstrated experience leading and developing Registered Nurses and other nursing staff.
• Strong outpatient and primary care nursing experience.
• Experience supporting multiple medical specialties.
• Experience participating in nursing quality, clinical governance, and patient safety initiatives.
• Tagalog language proficiency is preferred as an additional language.
• Arabic or other additional language skills would be advantageous.

Required Skills and Competencies

• Strong clinical nursing leadership and supervisory abilities.
• Effective nursing team management and staff development skills.
• Comprehensive understanding of outpatient nursing practices.
• Ability to maintain high standards of patient-centred care.
• Strong knowledge of DHA requirements and clinical governance.
• Understanding of infection prevention and control procedures.
• Knowledge of medication safety and professional nursing standards.
• Ability to coordinate nursing resources and support patient flow.
• Effective clinical decision-making and problem-solving skills.
• Ability to identify and escalates patient safety concerns.
• Strong communication and collaboration with multidisciplinary teams.
• Ability to mentor, coach, and support nursing professionals.
• Excellent clinical documentation and electronic medical records skills.
• Strong organisational and operational coordination abilities.
• Commitment to evidence-based practice and continuous professional development.
• Professional approach to patient privacy, dignity, and confidentiality.
• Ability to balance clinical leadership with hands-on nursing responsibilities.

About the HealthHub Clinical Team

The Head Nurse will lead the nursing team at HealthHub 's new multidisciplinary outpatient clinic in Dubailand. The position involves close collaboration with physicians, clinic leadership, Registered Nurses, and other healthcare professionals to support coordinated patient care. As a new healthcare facility, the clinic provides an opportunity for the Head Nurse to contribute to the establishment of nursing operations, development of clinical workflows, and implementation of HealthHub 's patient care standards. The role requires a collaborative leadership approach that supports nursing staff development, clinical quality, and efficient daily operations.

Why Join Al-Futtaim HealthHub

• Take a nursing leadership position at a new HealthHub clinic in Dubailand.
• Help establish and develop the nursing team and clinical working environment.
• Work within a multidisciplinary outpatient healthcare setting.
• Support patients and families from diverse cultural backgrounds.
• Collaborate with medical and clinical leadership teams.
• Access ongoing learning and professional development opportunities.
• Explore career development opportunities within Al-Futtaim Health.
• Contribute to the continued development of HealthHub 's healthcare network.

About Al-Futtaim Health

Al-Futtaim Health is the healthcare division of Al-Futtaim Group, providing integrated, community-based healthcare services across the United Arab Emirates. Through its HealthHub network, the organisation operates more than 12 clinics across Dubai, supported by a Day Surgery Centre, Al-Futtaim Health Labs, pharmacy services, home healthcare, and digital health services. Its healthcare network covers more than 25 medical specialties and includes a multidisciplinary team of over 150 specialist physicians and healthcare professionals. Al-Futtaim Health focuses on accessible healthcare, preventive medicine, clinical excellence, and innovation while supporting the health and wellbeing of the communities it serves.

About Al-Futtaim Group

Established in the 1930s, Al-Futtaim is a privately held regional business headquartered in Dubai, United Arab Emirates. The Group operates across more than 20 countries through its automotive, financial services, real estate, retail, and healthcare divisions. With more than 40,000 employees, Al-Futtaim represents over 200 international brands, including Toyota, Lexus, IKEA, ACE, and Marks & Spencer. The Group focuses on digital innovation, artificial intelligence, sustainable growth, and strategic partnerships, with a stated purpose of enriching lives and elevating communities.