Head Cashier

Landmark Group; United Arab Emirates; On-site; AED 20,000 - 38,000; Full time

Job summary

Landmark Group in the United Arab Emirates seeks a proactive Cashier with strong POS experience to ensure accurate till operation and exceptional customer service. You will update prices, count cash, supervise the till, and maintain security for currency and cards while supporting procurement, attendance, and BOE standards.

Training and teamwork with the cashier team are essential. Ideal candidates excel in accuracy, communication, and store operations, and demonstrate trustworthy cash handling

Qualifications

• Experience in cash handling and POS operations.
• Strong customer service and communication skills.
• Attention to accuracy and cash reconciliation.

Responsibilities

• Provide excellent customer service to all customers at all times.
• Ensure prices are updated regularly in the system.
• Count the float and manage till opening and closing procedures.
• Conduct security checks for currency, cards, and cheques when required.
• Maintain housekeeping and station discipline at the cash counter.
• Support cashier team and train new staff on Oracle POS & SIM.

Skills

Cash handling

Customer service

POS operations

Cash reconciliation

Security compliance

Tools

Oracle POS

SIM system

Job description

Cash/ Credit Card transactions/ Gift Vouchers Handling

• Provide excellent customer service to all the customers at all times
• Ensure that the prices are updated regularly in the system
• Ensure counting of cash after the last customer leaves the store
• Ensure proper rates/ denominations of currencies
• Conduct security checks for the currency/ credit cards/ cheques etc. when required
• Check whether the cash machines are working properly or not
• Greet and inform the customer about Shukran, Gift Vouchers, Best Offers/deal items, various promotions etc.
• Recheck the credit card transactions
• Ensure that all stationery and carriers bags are present at their station prior to opening
• Maintain in store discipline and service standards
• Ensure housekeeping standards within the cash counter as per the company’s standards
• Ensure that all POS machines are in excellent conditions.
• Ensure highest customer service, safety/ security and discipline inside the POS.
• Accurately process transactions for customers in an efficient manner
• Count the float for his/ her designated till prior to opening to ensure accurate accounting
• Follow the close down procedures for their designated till at the end of trading
• Ensure that their designated till is fully operational and in working order
• Inform Management of price queries
• Act in a friendly and polite manner at all times
• Show initiative in dealing with problems and support cashier team accordingly
• Greet all customers with a friendly smile and a welcome as they approach the till
• Be honest and trustworthy and demonstrate the same at all times
• Take full responsibility for the security of their designated till and the cash and other valuables within
• Reimburse the company of any shortages in money at the end of the day on their designated till as per company policy
• Ensure the safe passage of all cash from their designated till to the safe
• Well versed in Oracle POS & SIM system and responsible for training new cashier’s.
• Supporting the store by performing Multi-Tasking – Involved in Sales

Store Procurements

• Coordinate with HO office in terms of Stationery & pantry supplies procurement
• Commits documents for POS rolls, Bar Code Sticker etc based on the store requirements

Leave & Attendance

• Advise HO on Staff Attendance on monthly basis & advise OT Hours.
• Coordinate with HR in order for Store Staff Annual Leave i.e. Submission of Leave Application, Air Ticket & Leave Salary
• Coordinate with HR on Passport & submission

BOE Standards:

• Ensure 100% compliance to Store BOE Standards