Guest Services Administrative Coordinator

Aloft Hotels; Abu Dhabi; On-site; AED 40,000 - 55,000; Full time

Job summary

Aloft Hotels in Abu Dhabi is seeking an Administrative professional to serve as the main contact for clients, handling inquiries by phone and email and maintaining records. You will enter and retrieve information in databases, prepare documents, and support daily office operations.

This on-site role requires professionalism, accuracy, and a proactive guest services mindset. The position emphasizes teamwork, compliance with company policies, and maintaining a welcoming environment for guests and

Responsibilities

• Serve as the point of contact for clients and respond to questions/requests by phone and email.
• Enter and retrieve information in databases to update reservations and other records.
• Operate standard office equipment.
• Prepare letters, memos and documents using word processing, spreadsheets, databases or presentation software.
• Transmit information via computer, mail or fax and ensure accuracy of written content.
• Enter and locate work-related information using computers and POS systems.

Tools

POS systems

Job description

Aloft Hotels in Abu Dhabi is seeking an Administrative professional to serve as the main contact for clients, handling inquiries by phone and email and maintaining records. You will enter and retrieve information in databases, prepare documents, and support daily office operations.

This on-site role requires professionalism, accuracy, and a proactive guest services mindset. The position emphasizes teamwork, compliance with company policies, and maintaining a welcoming environment for guests and