Guest Room Care Specialist

YOSH HOSPITALITY LLC OPC; Abu Dhabi; On-site; AED 20,000 - 31,000; Full time

Job summary

YOSH Hospitality LLC OPC is seeking a dedicated Housekeeping Attendant to clean, service, and prepare guest rooms, bathrooms, and public areas in line with brand standards. You will ensure rooms are ready for occupancy and maintain tidy housekeeping trolleys and storage areas.

The role requires physical stamina, attention to detail, and the ability to follow schedules, work shifts, weekends, and holidays. English communication is essential; training will cover safety, hygiene, and guest service.

Qualifications

• Previous experience as a Housekeeping Attendant, Room Attendant, Cleaner, Domestic Worker, Hotel Attendant, or similar role is preferred.
• Experience in hotel, serviced apartment, residential, healthcare, catering, or commercial cleaning operations is advantageous.
• Knowledge of guest room cleaning, bathroom sanitation, linen handling, cleaning chemicals, housekeeping equipment, and hygiene standards.
• Ability to communicate in English and, preferably, Myanmar, Vietnamese, or Indonesian with guests and colleagues.
• Strong attention to detail with a commitment to cleanliness, presentation, hygiene, and service quality.
• Good communication, customer service, teamwork, organisational, and time management skills.
• Ability to work independently, follow instructions, and complete tasks within service times.
• Physically able to stand, walk, bend, reach, lift, push, and handle equipment for extended periods.
• Professional, respectful, trustworthy, discreet, and well presented.
• Ability to work shifts, weekends, holidays, and extended hours.
• Basic health and safety, manual handling, or cleaning certification is preferred.

Responsibilities

• Clean, service, and prepare guest rooms, suites, bathrooms, corridors, public areas, staff areas, and other assigned facilities in accordance with company standards.
• Make beds, change linen, replace towels, dust and polish furniture, vacuum and mop floors, clean windows, and complete other housekeeping duties as required.
• Replenish guest amenities, toiletries, minibar items, stationery, towels, cleaning materials, and other required supplies.
• Inspect assigned rooms and areas to ensure cleanliness, order, presentation, and readiness for guest occupancy.
• Follow room cleaning schedules, daily task assignments, service timings, and instructions provided by the Housekeeping Supervisor or Direct Manager.
• Handle guest belongings, personal items, and confidential information with care, discretion, and respect.
• Report lost property promptly in accordance with company procedures and maintain accurate records where required.
• Report maintenance defects, damage, safety hazards, missing items, unusual occurrences, and guest concerns to the appropriate supervisor without delay.
• Use cleaning chemicals, equipment, linen, and other housekeeping supplies safely and efficiently, following product instructions and workplace procedures.
• Maintain housekeeping trolleys, cupboards, storage rooms, equipment, and work areas in a clean, organised, and fully stocked condition.
• Collect, sort, handle, and deliver soiled and clean linen in accordance with established hygiene and laundry procedures.
• Respond courteously and promptly to reasonable guest requests and refer complaints or service issues to the Housekeeping Supervisor or Direct Manager.
• Comply with health and safety, infection prevention, manual handling, fire safety, chemical handling, and environmental procedures.
• Support deep-cleaning activities, special events, room inspections, seasonal cleaning, and other operational requirements as directed.
• Perform other duties as assigned by the Direct Manager.

Skills

Attention to detail

English communication

Teamwork

Time management

Customer service

Education

Basic health and safety certification

Job description

YOSH Hospitality LLC OPC is seeking a dedicated Housekeeping Attendant to clean, service, and prepare guest rooms, bathrooms, and public areas in line with brand standards. You will ensure rooms are ready for occupancy and maintain tidy housekeeping trolleys and storage areas.

The role requires physical stamina, attention to detail, and the ability to follow schedules, work shifts, weekends, and holidays. English communication is essential; training will cover safety, hygiene, and guest service.