Guest Experience Waitress — Fast-Paced Global Team

Kitopi; Dubai; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

Annual leave

Medical Insurance

Team events

Training & growth opportunities

Job summary

Kitopi, a leading food tech group in Dubai, is seeking a friendly Waitress to deliver an excellent dining experience. You will take orders, serve food and drinks, and ensure guest satisfaction in a fast-paced setting.

The role requires good communication, a positive attitude, and basic math for handling cash and POS payments. Prior restaurant or customer service experience is preferred; high school diploma or equivalent is a plus.

Qualifications

• Previous experience in a restaurant or customer service role preferred.
• Basic math skills for handling cash and POS payments.
• Excellent communication and interpersonal skills.
• Friendly, positive attitude and team-player mindset.

Responsibilities

• Greet and welcome customers as they arrive at the restaurant.
• Take accurate food and drink orders using POS systems.
• Serve food and beverages in a timely and professional manner.
• Check on customers throughout their meals to ensure satisfaction.
• Handle complaints with patience and professionalism.
• Process payments and issue receipts.

Skills

Customer service

Communication

Multitasking

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Job description

Kitopi, a leading food tech group in Dubai, is seeking a friendly Waitress to deliver an excellent dining experience. You will take orders, serve food and drinks, and ensure guest satisfaction in a fast-paced setting.

The role requires good communication, a positive attitude, and basic math for handling cash and POS payments. Prior restaurant or customer service experience is preferred; high school diploma or equivalent is a plus.