Guest Experience Specialist (Waitress) – Nights & Weekends

AccorHotels Middle East; Dubai; On-site; AED 36,000 - 72,000; Full time

Job summary

AccorHotels Middle East is seeking a Waitress for ibis Styles Dubai Dragon Mart to ensure outstanding food and beverage service. You will greet guests, learn the menu, assist with beverage lists, and deliver the ibis service promise with warmth and professionalism.

Responsibilities include maintaining brand standards, working with colleagues, handling both cash and non-cash operations, and contributing to a safe, sanitary environment in a fast-paced hotel setting.

Qualifications

• Must possess outstanding guest services skills.
• Professional presentation and sophisticated communication skills.
• Proficient in the English language (verbal & written), second language is an asset.
• Able to handle multiple tasks in a fast-paced environment.
• Previous service experience is an asset.

Responsibilities

• Demonstrates brand standards in all interactions.
• Promotes and maintains positive working relationships with colleagues.
• Offers professional, friendly and warm service.
• Follows Restaurant Policies & Procedures and Service Standards.
• Has knowledge of the menu and beverages, and can answer guest questions.
• Operates all equipment in the outlet and handles transactions as needed.
• Follows safety and sanitation policies for food and beverage.
• Performs miscellaneous duties as required by the manager.

Skills

Guest services

English proficiency

Multi-tasking

Team player

Shift flexibility

Night/weekend availability

Job description

AccorHotels Middle East is seeking a Waitress for ibis Styles Dubai Dragon Mart to ensure outstanding food and beverage service. You will greet guests, learn the menu, assist with beverage lists, and deliver the ibis service promise with warmth and professionalism.

Responsibilities include maintaining brand standards, working with colleagues, handling both cash and non-cash operations, and contributing to a safe, sanitary environment in a fast-paced hotel setting.