Guest Experience Specialist – Restaurant Service

Gulf News; Dubai; On-site; AED 28,000 - 45,000; Full time

Job summary

Gulf News in Dubai seeks a front-line restaurant associate to welcome guests, take orders, and serve in line with standards. You will maintain clean dining areas, assist with preparation, and ensure smooth operations with kitchen and service teams.

Responsibilities include using POS for payments, handling guest requests professionally, and upholding food safety and hygiene throughout shifts, including weekends and holidays.

Qualifications

• Welcome and assist customers in a professional manner.
• Take food and beverage orders accurately.
• Serve food and beverages according to restaurant standards.
• Maintain clean and organized tables, dining areas, and service stations.
• Provide information about menu items and daily specials.
• Handle customer requests and complaints professionally.
• Coordinate with kitchen and service teams for smooth operations.
• Operate POS systems and process payments when required.
• Assist with food preparation and packing when required.
• Follow food safety, hygiene, and health standards.
• Restock supplies and maintain proper storage areas.
• Support opening and closing duties.
• Follow company policies and maintain a professional appearance.
• Work effectively during busy periods, weekends, and holidays.

Job description

Gulf News in Dubai seeks a front-line restaurant associate to welcome guests, take orders, and serve in line with standards. You will maintain clean dining areas, assist with preparation, and ensure smooth operations with kitchen and service teams.

Responsibilities include using POS for payments, handling guest requests professionally, and upholding food safety and hygiene throughout shifts, including weekends and holidays.