Guest Experience Specialist & Phone Concierge

Autograph Collection; Abu Dhabi; On-site; AED 20,000 - 28,000; Full time

Job summary

Autograph Collection in Abu Dhabi is seeking a Guest Experience Expert to join our hotel team. You will guide guests through their stay, handle requests, and contribute to creating memorable moments that reflect the brand's unique character.

This role emphasizes guest service excellence, professional appearance, and the ability to move throughout the property to assist guests and colleagues as needed.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Assist guests with check-in and check-out processes.
• Address guest requests and provide information about local attractions.
• Prepare reports and communicate guest needs to hotel staff.
• Share highlights of the local area to enhance the guest experience.

Education

High school diploma or G.E.D. equivalent

Job description

Autograph Collection in Abu Dhabi is seeking a Guest Experience Expert to join our hotel team. You will guide guests through their stay, handle requests, and contribute to creating memorable moments that reflect the brand's unique character.

This role emphasizes guest service excellence, professional appearance, and the ability to move throughout the property to assist guests and colleagues as needed.