Luxury Guest Experience Concierge

Luxury Collection; Ajman; On-site; AED 48,000 - 84,000; Full time

Job summary

The Luxury Collection hotels in the United Arab Emirates seek a Guest Experience Expert to join our front-line team. You will help guests start memorable stays by addressing requests, guiding experiences, and ensuring smooth check-in/out while upholding brand standards.

Respond to operational needs, share local highlights, complete reports, and maintain professional appearance and confidentiality in every interaction across the guest journey.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Processing operational needs as required.
• Addressing guest requests and questions.
• Completing reports and following up with relevance.
• Sharing highlights of local area to guests.

Education

High school diploma or GED equivalent

Job description

The Luxury Collection hotels in the United Arab Emirates seek a Guest Experience Expert to join our front-line team. You will help guests start memorable stays by addressing requests, guiding experiences, and ensuring smooth check-in/out while upholding brand standards.

Respond to operational needs, share local highlights, complete reports, and maintain professional appearance and confidentiality in every interaction across the guest journey.