Guest Experience Lead – Housekeeping II

Emaar; Abu Dhabi; On-site; AED 33,000 - 45,000; Full time

Job summary

Emaar Hospitality Group, Address Hotels + Resorts, in Abu Dhabi seeks a dedicated Housekeeping professional to uphold pristine room and public-area standards. You will contribute to an unforgettable guest experience by maintaining cleanliness and order throughout the property, aligning with Address Hotels + Resorts’ renowned service.

Ideal candidates demonstrate English proficiency, previous 5* hotel exposure, and a proactive, guest-centric mindset within a collaborative team environment.

Qualifications

• Conduct all operational tasks in Housekeeping while living up to service standards and procedures.
• Go the extra (s)mile where you can.
• Timeliness in order taking and delivery of requests to guests.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.

Responsibilities

• Maintain the established standards of cleanliness in rooms and public areas.
• Ensure orderliness and attractive condition of rooms, floors, lift landings, corridors and pantries.

Skills

English proficiency

Guest service

Attention to detail

Teamwork

Education

High school diploma / higher secondary

Job description

Emaar Hospitality Group, Address Hotels + Resorts, in Abu Dhabi seeks a dedicated Housekeeping professional to uphold pristine room and public-area standards. You will contribute to an unforgettable guest experience by maintaining cleanliness and order throughout the property, aligning with Address Hotels + Resorts’ renowned service.

Ideal candidates demonstrate English proficiency, previous 5* hotel exposure, and a proactive, guest-centric mindset within a collaborative team environment.