Guest Experience Hostess - Luxury Resort Front Desk

Kerzner International; Dubai; On-site; AED 120,000 - 168,000; Full time

Job summary

One&Only The Palm, part of Kerzner International, seeks a Restaurant Hostess to greet guests, manage reservations, and ensure a seamless dining experience. You will coordinate seating, maintain guest engagement, and support events in a luxury, guest-centric environment.

Ideal candidates have 1–2 years in a 5-star hotel or resort restaurant, strong English communication, and a polished, professional presence. Proficiency in another language is highly regarded.

Qualifications

• 1–2 years experience in an upscale 5-star hotel or resort restaurant environment.
• Excellent personal presentation and interpersonal skills.
• English language required; additional language is highly regarded.

Responsibilities

• Greet guests warmly and manage reservations and seating flow.
• Escort guests to tables and present menus.
• Coordinate seating to optimise table turnover and service flow.
• Maintain an organised reservations system and communicate guest needs.
• Handle guest inquiries, complaints, and special requests professionally.

Skills

Guest service

F&B service standards

English proficiency

Job description

One&Only The Palm, part of Kerzner International, seeks a Restaurant Hostess to greet guests, manage reservations, and ensure a seamless dining experience. You will coordinate seating, maintain guest engagement, and support events in a luxury, guest-centric environment.

Ideal candidates have 1–2 years in a 5-star hotel or resort restaurant, strong English communication, and a polished, professional presence. Proficiency in another language is highly regarded.