Guest Experience Host: Reservations & Front-of-House

Buffalo Wings & Rings; Dubai; Presencial; AED 39 000 - 58 000; Tempo integral

Resumo da oferta

Buffalo Wings & Rings Dubai is seeking a professional Hostess to warmly welcome guests, explain our outlet concepts, take reservations, and coordinate seating with the service team.

You will manage phone and email inquiries, reconfirm bookings, maintain accurate seating counts, and ensure clean public areas while delivering friendly, clear communication in English. The role requires high school qualification, at least 2 years in hospitality, and strong teamwork.

Qualificações

• Minimum high school qualification or equivalent.
• At least 2 years’ experience as Hostess in food & beverage.
• Excellent English verbal and written communication.
• Familiar with table management procedures.
• Basic computer skills including MS Office.

Responsabilidades

• Greet guests and explain the outlet’s concept and offerings.
• Take reservations by phone, email, online booking, and in person.
• Reconfirm reservations and coordinate seating with management.
• Maintain accurate table counts and update the reservations system.
• Ensure cleanliness of public areas and smooth floor communication.
• Provide friendly service and farewell guests.

Conhecimentos

Guest service

Phone etiquette

Table management

Multitasking

MS Office

English communication

Formação académica

High School qualification or equivalent

Ferramentas

Table Management System

Descrição da oferta de emprego

Buffalo Wings & Rings Dubai is seeking a professional Hostess to warmly welcome guests, explain our outlet concepts, take reservations, and coordinate seating with the service team.

You will manage phone and email inquiries, reconfirm bookings, maintain accurate seating counts, and ensure clean public areas while delivering friendly, clear communication in English. The role requires high school qualification, at least 2 years in hospitality, and strong teamwork.