Guest Experience Host - Front Desk & City Concierge

Radisson Collection; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Radisson Blu Hotel Dubai Waterfront is seeking a friendly Receptionist/Host to welcome guests, guide them through self check-in/check-out, and connect them with hotel services and city experiences.

You will be the first point of contact, ensuring every interaction reflects our Yes I Can spirit, delivering authentic, fun and flexible hospitality while assisting guests with inquiries and requests.

Qualifications

• Strong guest service skills and ability to interact with guests
• Experience with IT systems and hotel software
• English language required; Russian a plus

Responsibilities

• Guide guests through self check-in and check-out kiosks
• Be the go-to person for hotel services, amenities and city information
• Resolve guest questions and small issues promptly
• Connect guests with the right departments to ensure smooth operations
• Support Front Office with essential operational tasks
• Ensure every interaction reflects Radisson energy: authentic, fun and flexible

Skills

People interaction

Innovative mindset

Engaging personality

Genuine attitude

IT systems experience

English proficiency

Russian language (advantage)

Job description

Radisson Blu Hotel Dubai Waterfront is seeking a friendly Receptionist/Host to welcome guests, guide them through self check-in/check-out, and connect them with hotel services and city experiences.

You will be the first point of contact, ensuring every interaction reflects our Yes I Can spirit, delivering authentic, fun and flexible hospitality while assisting guests with inquiries and requests.