Guest Experience & Facilities Attendant

Al Ain Rotana; Abu Dhabi; On-site; AED 36,000 - 60,000; Full time

Job summary

Al Ain Rotana is looking for dynamic Recreation Attendants to maintain cleanliness of pools and health club areas, assist guests on arrival, and guide prospective members through facility details. You will also help with daily cleaning and ensure changing rooms are tidy, reporting any issues promptly.

The role emphasizes high personal hygiene standards and friendly guest service in a premium hotel environment.

Responsibilities

• Ensure swimming pools (main & children’s pool) and the complete health club area is clean at all times and report any maintenance
• Ensure the sun lounges are clean and free of debris during operation
• Ensure the pool deck is swept and watered down and furniture is in the correct place when setting up in the morning
• Provide guest assistance on arrival to Bodylines
• Assist with the cleaning of all areas of the operation
• Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club
• Check changing rooms and ensure they are clear of litter, used towels, etc.
• Report any guest complaints to Superiors immediately
• Observe high standards of personal hygiene

Job description

Al Ain Rotana is looking for dynamic Recreation Attendants to maintain cleanliness of pools and health club areas, assist guests on arrival, and guide prospective members through facility details. You will also help with daily cleaning and ensure changing rooms are tidy, reporting any issues promptly.

The role emphasizes high personal hygiene standards and friendly guest service in a premium hotel environment.