Guest Experience Concierge & Front Desk Specialist

Tanqeeb; Abu Dhabi; On-site; AED 50,000 - 70,000; Full time

Job summary

Marriott International's Autograph Collection seeks a Guest Experience Expert to enhance guest satisfaction and deliver memorable stays within a luxury hotel environment. You will guide guests through check-in/check-out, support requests, and share local area highlights, ensuring a smooth and personalized guest journey.

Roles require a professional appearance and proactive service, with the ability to move around the property and handle light physical tasks during shifts.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Provide guest services to ensure a memorable stay.
• Process operational tasks, complete reports, and share local highlights.
• Guest Experience Experts will be on their feet, move around, and assist with tasks up to 10 pounds.

Education

High school diploma or G.E.D. equivalent

Job description

Marriott International's Autograph Collection seeks a Guest Experience Expert to enhance guest satisfaction and deliver memorable stays within a luxury hotel environment. You will guide guests through check-in/check-out, support requests, and share local area highlights, ensuring a smooth and personalized guest journey.

Roles require a professional appearance and proactive service, with the ability to move around the property and handle light physical tasks during shifts.