National Concierge & Guest Experience Expert

Tanqeeb; Abu Dhabi; On-site; AED 48,000 - 72,000; Full time

Job summary

The Luxury Collection, Marriott International, invites applications for a Guest Experience Expert to elevate the guest journey from check-in to departure.

You will anticipate guest needs, coordinate requests, and share local highlights while maintaining brand standards, safety, and confidentiality. You’ll participate in daily reports, uphold quality, and ensure a polished appearance and professional communication at all times. This role thrives in a luxury, guest-centric setting.

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in/check-out and requests.
• Perform reports and share local highlights with guests.
• Maintain safety, confidentiality, and professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection, Marriott International, invites applications for a Guest Experience Expert to elevate the guest journey from check-in to departure.

You will anticipate guest needs, coordinate requests, and share local highlights while maintaining brand standards, safety, and confidentiality. You’ll participate in daily reports, uphold quality, and ensure a polished appearance and professional communication at all times. This role thrives in a luxury, guest-centric setting.