Guest Experience Concierge | Front Desk Excellence

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

The Luxury Collection, part of Marriott International, seeks a Guest Experience Expert in Dubai to create memorable stays. You will guide guests through their visit, manage requests, and highlight local attractions to enhance the experience.

The role emphasizes safety, confidentiality, professional appearance, and hands-on service. Education required is a high school diploma or GED; no prior experience is required.

Qualifications

• Education: High school diploma or G.E.D. equivalent.

Responsibilities

• Guide guests through their entire stay and take initiative to deliver a wide range of services.
• Process operational needs, address guest requests, and complete reports.
• Share highlights of the local area to enhance guest experience.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection, part of Marriott International, seeks a Guest Experience Expert in Dubai to create memorable stays. You will guide guests through their visit, manage requests, and highlight local attractions to enhance the experience.

The role emphasizes safety, confidentiality, professional appearance, and hands-on service. Education required is a high school diploma or GED; no prior experience is required.