Guest Experience Agent – Front Desk & Guest Care

The Luxury Collection; Dubai; On-site; AED 52,000 - 78,000; Full time

Job summary

The Luxury Collection in Dubai seeks Guest Experience Experts to ensure a memorable stay for guests. You will manage check-ins/outs, respond to guest requests, and guide guests through services and local highlights with discretion and professionalism.

Role emphasizes hospitality excellence, safety, confidentiality, and adherence to uniform standards. Full-time, on-site position with engaging opportunities within a luxury brand portfolio.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operational needs and guest requests to ensure a smooth experience.
• Complete reports and share highlights of the local area with guests.
• Maintain professional appearance and adhere to company policies throughout the shift.
• Move about the workspace and assist guests as needed to deliver personalized hospitality.

Education

High school diploma or GED

Job description

The Luxury Collection in Dubai seeks Guest Experience Experts to ensure a memorable stay for guests. You will manage check-ins/outs, respond to guest requests, and guide guests through services and local highlights with discretion and professionalism.

Role emphasizes hospitality excellence, safety, confidentiality, and adherence to uniform standards. Full-time, on-site position with engaging opportunities within a luxury brand portfolio.