Guest Experience Champion

Sheraton; Dubai; On-site; AED 48,000 - 64,000; Full time

Job summary

Sheraton is seeking a Guest Experience Expert in Dubai to ensure a memorable stay for guests, guiding them through their entire visit and taking initiative to deliver a wide range of services. You will process operational needs, address guest requests, complete reports, and share highlights of the local area to make transactions feel like part of the experience.

As a Guest Experience Expert, you will stand and move around, with a hands-on approach to work.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: None.
• Supervisory Experience: None.

Responsibilities

• Assist guests with check-in/check-out and in-stay requests.
• Perform operational tasks, prepare reports, and share local area highlights.

Education

High school diploma or GED

Job description

Sheraton is seeking a Guest Experience Expert in Dubai to ensure a memorable stay for guests, guiding them through their entire visit and taking initiative to deliver a wide range of services. You will process operational needs, address guest requests, complete reports, and share highlights of the local area to make transactions feel like part of the experience.

As a Guest Experience Expert, you will stand and move around, with a hands-on approach to work.