Guest Experience Champion

Tanqeeb; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Four Points by Sheraton is seeking a Guest Experience Expert to ensure a seamless and memorable stay for guests. You will assist with check-in/check-out, guide guests through their visit, handle requests, reports, and luggage in a friendly, professional manner.

The role requires standing for long periods, moving luggage, and maintaining safety and appearance standards. No prior experience required; we value hospitality mindset and the ability to deliver consistent service across shifts.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Experience Experts will guide guests through their stay, handle requests, complete reports, assist with luggage, and ensure a memorable experience.
• Maintain safety, confidentiality, quality standards, and professional appearance and communications across shifts.

Education

High school diploma or G.E.D. equivalent

Job description

Four Points by Sheraton is seeking a Guest Experience Expert to ensure a seamless and memorable stay for guests. You will assist with check-in/check-out, guide guests through their visit, handle requests, reports, and luggage in a friendly, professional manner.

The role requires standing for long periods, moving luggage, and maintaining safety and appearance standards. No prior experience required; we value hospitality mindset and the ability to deliver consistent service across shifts.