Guest Experience Captain - F&B Service Lead

St. Regis Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai is seeking a Non-Management role in Food and Beverage/ Culinary to ensure staff work together to deliver outstanding guest service. The position requires at least 1 year of related experience and a high school diploma or GED.

You will assist with hiring, training, scheduling, and coaching while maintaining cleanliness and safety standards. Excellent communication with guests and team members is essential.

Qualifications

• Education: High school diploma or GED required.
• Related Work Experience: 1 year of related experience preferred.
• Supervisory Experience: No supervisory experience required.

Responsibilities

• Ensure staff work together as a team to provide optimum service.
• Complete opening and closing duties, set up supplies and tools.
• Maintain cleanliness of work areas and equipment; ensure safety compliance.
• Assist in hiring, training, scheduling, evaluating, and coaching employees.
• Welcome guests and address service needs with clear, professional communication.

Education

High school diploma or GED equivalent

Job description

St. Regis Hotels & Resorts in Dubai is seeking a Non-Management role in Food and Beverage/ Culinary to ensure staff work together to deliver outstanding guest service. The position requires at least 1 year of related experience and a high school diploma or GED.

You will assist with hiring, training, scheduling, and coaching while maintaining cleanliness and safety standards. Excellent communication with guests and team members is essential.