Guest Experience Lead, F&B Service

Westin; Dubai; On-site; AED 48,000 - 60,000; Full time

Job summary

Westin in Dubai seeks a Guest Service Expert to elevate guest experiences from arrival to departure. You will assist guests, coordinate with kitchen and service staff, and ensure meals and service meet brand standards.

The role requires staying attentive, maintaining professional appearance, and complying with safety and policy guidelines. If you are energetic, customer-focused, and thrive in a fast-paced hospitality environment, this is for you.

Qualifications

• High school diploma or GED equivalent is required.
• Less than 1 year related work experience preferred.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Set tables and assist guests to ensure a seamless dining experience.
• Communicate with kitchen and service staff to coordinate orders and service flow.
• Interact with guests and provide attentive, professional service throughout their meals.
• Maintain clean, organized work areas and uphold brand standards at all times.
• Adhere to safety policies and wear a professional uniform and appearance.

Education

High school diploma or equivalent

Job description

Westin in Dubai seeks a Guest Service Expert to elevate guest experiences from arrival to departure. You will assist guests, coordinate with kitchen and service staff, and ensure meals and service meet brand standards.

The role requires staying attentive, maintaining professional appearance, and complying with safety and policy guidelines. If you are energetic, customer-focused, and thrive in a fast-paced hospitality environment, this is for you.