Guest Arrival Experience Specialist

The Luxury Collection; Ajman; On-site; AED 89,000 - 156,000; Full time

Job summary

The Luxury Collection in Ajman invites a Guest Arrival Expert to deliver a memorable arrival and departure experience for guests. You will guide guests through service touchpoints, respond to requests, and contribute to a seamless stay in a luxury setting.

This non-management, full-time position requires staying active on your feet, maintaining professional appearance, and adhering to hotel policies. No prior experience required beyond a high school diploma; training provided on-site.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Welcome and assist guests as they arrive and depart, guiding them through the check-in and check-out experience.
• Handle operational tasks, complete required reports, and share highlights of local area to guests.
• Move about the workspace and perform physical duties such as standing, walking, and lifting up to 50 pounds as needed.
• Maintain professional appearance, confidentiality, and alignment with company policies and procedures.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection in Ajman invites a Guest Arrival Expert to deliver a memorable arrival and departure experience for guests. You will guide guests through service touchpoints, respond to requests, and contribute to a seamless stay in a luxury setting.

This non-management, full-time position requires staying active on your feet, maintaining professional appearance, and adhering to hotel policies. No prior experience required beyond a high school diploma; training provided on-site.