Guest Arrival Experience Specialist

TALENTMATE; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

W Hotels in Dubai Marina is seeking a Guest Arrival Expert to create memorable first impressions for guests from arrival to departure, supporting operations and delivering a premium hospitality experience.

You will handle guest requests, assist with reports, and share local highlights, while maintaining professional appearance and adherence to brand standards. The role requires physical readiness, standing or moving for extended periods.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operational needs, address guest requests, and complete reports.
• Share highlights of the local area with guests.

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Dubai Marina is seeking a Guest Arrival Expert to create memorable first impressions for guests from arrival to departure, supporting operations and delivering a premium hospitality experience.

You will handle guest requests, assist with reports, and share local highlights, while maintaining professional appearance and adherence to brand standards. The role requires physical readiness, standing or moving for extended periods.