Front Desk Guest Experience Agent

W Hotels; Dubai; On-site; AED 50,000 - 73,000; Full time

Job summary

W Hotels in Dubai Marina is seeking a Guest Experience Expert to help guests enjoy a memorable stay from check-in to local-area guidance. You will assist with requests, handle operational tasks, and contribute to a seamless guest experience throughout their visit.

This entry-level, full-time role requires standing for extended periods and a hands-on approach. A high school diploma or GED is required, and Marriott's W Hotels offers a luxury environment with growth opportunities within the brand.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet guests and assist with check-in/check-out; ensure a smooth guest experience.
• Address guest requests and coordinate with other departments as needed.
• Prepare and complete reports; highlight local area recommendations for guests.

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Dubai Marina is seeking a Guest Experience Expert to help guests enjoy a memorable stay from check-in to local-area guidance. You will assist with requests, handle operational tasks, and contribute to a seamless guest experience throughout their visit.

This entry-level, full-time role requires standing for extended periods and a hands-on approach. A high school diploma or GED is required, and Marriott's W Hotels offers a luxury environment with growth opportunities within the brand.