Golf Operations & Guest Experience Specialist

Confidential Company; Ajman; On-site; AED 24,000 - 36,000; Full time

Job summary

Tanqeeb is seeking a customer-focused Golf Operations Assistant to greet members and guests, assist at bag drop, and provide accurate information on tee times and course rules. You will prepare and maintain golf carts, stock essentials, and keep the cart barn and practice areas organized.

The role involves on-course support, tournament setup, and events, with emphasis on safety, etiquette, and premium service. Outdoor work and weekend hours are required.

Qualifications

• High school diploma or equivalent; basic service experience is valued.
• Prior customer service or golf operations experience is a plus.
• Physically capable of lifting golf bags and performing active duties.

Responsibilities

• Greet members and guests warmly, ensuring a positive first impression.
• Assist at bag drop, loading/unloading golf bags with care.
• Provide tee time, course rules, and facility information accurately.
• Prepare and stage golf carts stocked with scorecards, tees, and GPS.
• Maintain cart barn and bag storage areas; keep facilities organized.
• Support range setup and upkeep; monitor ball supply and cleanliness.
• Serve as starter or on-course assistant, managing tee time flow.
• Assist with tournaments and events; communicate feedback to staff.
• Uphold golf etiquette; ensure safety and Troon service standards.
• Work outdoors in varying weather; weekend and holiday availability.

Skills

Customer service

Guest relations

Team player

Stamina

Communication

Education

High school diploma

Job description

Tanqeeb is seeking a customer-focused Golf Operations Assistant to greet members and guests, assist at bag drop, and provide accurate information on tee times and course rules. You will prepare and maintain golf carts, stock essentials, and keep the cart barn and practice areas organized.

The role involves on-course support, tournament setup, and events, with emphasis on safety, etiquette, and premium service. Outdoor work and weekend hours are required.