Global Visa Consultant

Holidayys; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Holidayys in Dubai is seeking a visa coordinator to manage client documents, ensure accurate form filling, and book appointments for visa processing. The role involves lodging files in Dubai and updating customers on progress, collaborating with the sales team to ensure timely visa issuance.

You will need up-to-date knowledge of consulate requirements for multiple destinations and a proactive approach to verify documents before customers pay.

Qualifications

• Experience in visa/document processing
• Strong attention to detail and accuracy
• Ability to explain processes clearly to customers

Responsibilities

• Check documents before payment
• Fill visa forms accurately
• Book appointments with consulates
• Lodge files in Dubai and track status for customers

Skills

Document verification

Customer service

Form filling

Attention to detail

Job description

We handle tourist and visit visas for more than 50 destinations from the UAE, plus UAE visit visas, status checks and Schengen appointments. This role runs those files from the first question to the decision.

You check documents before a customer pays, fill the forms, book the appointment, lodge the file in Dubai, and tell the customer where their application stands without being chased. You will be the person who knows what each consulate actually asks for this month, not what a website said last year.

The office is in Al Jaffliya, Dubai. You work beside the sales team, whose customers need their visas before they fly.