Global Travel & Bookings Specialist

Etihad food group; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Job summary

Etihad Airways in Abu Dhabi is seeking a Staff Travel Officer to ensure accurate, timely, and policy-compliant travel support for employees. You will prepare quotations, coordinate bookings, manage changes, and resolve travel issues, working across stakeholders to balance needs with policy and service standards.

You will monitor fares, coordinate with partners, and maintain travel data and reports to support continuous improvement in staff travel experience.

Qualifications

• Bachelor's degree or diploma in aviation, logistics, or hospitality.
• 2-5 years of experience in load control, freighter operations, ground handling, or airport operations.
• Experience coordinating operational stakeholders in time-critical, safety-focused environments.
• Experience preparing operational documentation, load information, or flight support records.
• Fluent in English; Arabic is an advantage.

Responsibilities

• Review and analyze staff travel requests, eligibility, and trip details to produce quotations and travel options.
• Process bookings, amendments, and ticketing-related transactions for approved travel.
• Coordinate with airlines, hotels, and travel partners to secure availability and resolve issues.
• Monitor fares, travel rules, and supplier offers to recommend suitable options.
• Respond to inquiries on quotations, booking status, and travel entitlements.
• Maintain accurate travel data, trackers, and documentation; prepare reports on volumes and service trends.

Skills

Experience coordination

Operational stakeholders

Flight support records

English fluency

Arabic language advantage

Education

Bachelor's degree or diploma in aviation, logistics, or hospitality

Job description

Etihad Airways in Abu Dhabi is seeking a Staff Travel Officer to ensure accurate, timely, and policy-compliant travel support for employees. You will prepare quotations, coordinate bookings, manage changes, and resolve travel issues, working across stakeholders to balance needs with policy and service standards.

You will monitor fares, coordinate with partners, and maintain travel data and reports to support continuous improvement in staff travel experience.