Staff Travel Specialist - Policy-Driven Booking & Support

Etihad Airways; Abu Dhabi; On-site; AED 201,000 - 312,000; Full time

Job summary

Etihad Airways in Abu Dhabi is seeking a Staff Travel Officer to ensure timely, policy‑compliant travel support for employees. You will review requests, prepare quotations, coordinate bookings, and handle changes while maintaining data accuracy and service standards.

Based at our UAE hub, you will work with airlines, hotels, and internal stakeholders, monitor travel rules, advise on best options, and contribute to ongoing improvements in guest experience through reporting and process

Qualifications

• Bachelor's degree or diploma in aviation, logistics, or hospitality required.
• 2-5 years of experience in load control, freighter operations, ground handling, or airport operations.
• Experience coordinating operational stakeholders in time-critical, safety-focused environments.
• Experience preparing operational documentation, load information, or flight support records.
• Arabic language is an advantage.

Responsibilities

• Review and analyze staff travel requests to propose quotations and options aligning with policy, budget, and service standards.
• Process bookings, amendments, and ticketing transactions for approved travel with accurate traveler records.
• Coordinate with airlines, hotels, and partners to confirm arrangements and resolve changes promptly.
• Monitor fares and rules to recommend suitable options balancing cost, quality, and policy compliance.
• Respond to inquiries on quotations, booking status, itinerary changes, and entitlements.
• Maintain travel data, trackers, and documentation, and prepare periodic reports.

Education

Bachelor's or diploma in aviation/logistics/hospitality

Job description

Etihad Airways in Abu Dhabi is seeking a Staff Travel Officer to ensure timely, policy‑compliant travel support for employees. You will review requests, prepare quotations, coordinate bookings, and handle changes while maintaining data accuracy and service standards.

Based at our UAE hub, you will work with airlines, hotels, and internal stakeholders, monitor travel rules, advise on best options, and contribute to ongoing improvements in guest experience through reporting and process