Global Payments Operations Specialist – Fintech

Pioneervision; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Pioneervision is seeking a meticulous Payment Processing Specialist in Dubai to manage international payment operations, ensuring secure and compliant handling. You will collaborate with PSPs, Sales, Compliance, and CRM teams to optimize transaction flows and maintain accurate banking data.

The role demands strong Excel and CRM proficiency, plus excellent analytical and communication skills to thrive in a fast-paced fintech environment.

Qualifications

• Proven experience in payment processing / payment operations, preferably in Fintech or Forex industry.
• Strong understanding of international banking systems (UK banking experience preferred).
• Experience working with PSPs, transaction monitoring, and reconciliation.
• Familiarity with KYC, AML/CFT compliance standards.
• Proficiency in Excel and CRM systems.
• Strong analytical and problem-solving skills.
• Excellent communication and coordination abilities.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Process and manage payment transactions with high accuracy and efficiency.
• Investigate and resolve delayed, failed, or missing payments across various payment systems.
• Coordinate with PSPs to ensure seamless transaction flow.
• Work closely with Sales teams to ensure proper payment protocols and share accurate banking details.
• Maintain and update a database of banking details, tracking availability and status.
• Record all fund movements in CRM (Deposits, Withdrawals, Refunds, Bonuses, Credits).
• Handle KYC documentation for CRM and payment providers.
• Maintain detailed reconciliation reports and transaction records for audit readiness.
• Analyze payment data to identify trends, irregularities, and insights for reporting.
• Ensure full compliance with AML/CFT policies and regulatory standards.
• Collaborate with internal teams (Sales, Compliance, Finance, CRM) to resolve payment queries efficiently.

Skills

Payment processing

International payments

KYC/AML compliance

Excel

CRM systems

Analytical skills

Communication

Tools

PSP platforms

CRM software

Job description

Pioneervision is seeking a meticulous Payment Processing Specialist in Dubai to manage international payment operations, ensuring secure and compliant handling. You will collaborate with PSPs, Sales, Compliance, and CRM teams to optimize transaction flows and maintain accurate banking data.

The role demands strong Excel and CRM proficiency, plus excellent analytical and communication skills to thrive in a fast-paced fintech environment.