Global Fleet Service Lead, Remote Ops & Field Support

Saildrone; Abu Dhabi; On-site; AED 250,000 - 400,000; Full time

Job summary

Saildrone is seeking a Fleet Operations Leader in Abu Dhabi to drive readiness and serviceability of the autonomous vehicle fleet. You will coordinate technicians, manage maintenance programs, and lead cross-functional teams across engineering, logistics, and QA.

You'll develop SOPs, mentor senior technicians, and support field deployments with on-site leadership. Expect travel to field sites and a strong focus on safety, efficiency, and process improvement.

Qualifications

• Experience leading fleet maintenance and remote service operations.
• Hands-on with Fleetio for work orders, parts and PM scheduling.
• Proven ability to coordinate distributed personnel and travel.
• Ability to troubleshoot mechanical, electrical, or software systems remotely.
• Experience documenting SOPs and JHAs.
• Familiar with ADP for attendance and workflow management.

Responsibilities

• Lead fleet service operations across regions, establishing consistent processes and maintaining readiness.
• Coordinate technician and contractor schedules, travel, and labor allocation for deployments and projects.
• Own fleet maintenance systems and reporting using Fleetio and related tools.
• Oversee work order creation, review, and execution with proper resource allocation.
• Provide technical leadership and field support during disruptions when on-site leads are unavailable.
• Develop and maintain SOPs, JHAs, and other operational documentation.
• Build training programs and mentor technicians toward leadership roles.
• Collaborate with engineering, program management, logistics, quality, safety, and other teams.
• Monitor performance, conduct field audits, and communicate risks and updates.
• Travel to field sites to support deployments and provide coverage as needed.

Skills

Fleet maintenance leadership

Fleetio & PM systems

Work order management

Cross-functional collaboration

Remote troubleshooting

Tools

Fleetio

NetSuite

Harvest

Jira

Confluence

Job description

Saildrone is seeking a Fleet Operations Leader in Abu Dhabi to drive readiness and serviceability of the autonomous vehicle fleet. You will coordinate technicians, manage maintenance programs, and lead cross-functional teams across engineering, logistics, and QA.

You'll develop SOPs, mentor senior technicians, and support field deployments with on-site leadership. Expect travel to field sites and a strong focus on safety, efficiency, and process improvement.