Fleet Service Manager — Equity & Global Ops

Telemetry Today LLC; Abu Dhabi; Vor Ort; AED 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

Relocation support

Health benefits

Zusammenfassung

Saildrone is seeking a Fleet Service Manager to lead fleet service operations across regions, coordinating technicians and field activities to keep autonomous USVs mission-ready. This role blends hands-on leadership with strategic planning in a globally deployed environment.

You will manage schedules, leverage Fleetio, NetSuite, and Jira, and mentor field technicians while partnering with engineering, logistics, and safety teams to raise safety, quality, and efficiency in operations.

Qualifikationen

• 4+ years overseeing fleet maintenance and remote field service leadership.
• Experience with Fleetio for work orders, PM scheduling, and inventory control.
• Experience coordinating personnel, contractor resources, and travel across distributed teams.
• Ability to troubleshoot mechanical, electrical, or software systems in remote environments.
• Experience creating SOPs and Job Hazard Analyses (JHAs).
• Proficiency with ADP and document/workflow management.
• Ability to collaborate with hardware/software engineering and program management.

Aufgaben

• Lead fleet service operations across regions or fleets, establishing standard processes and ensuring readiness.
• Coordinate technician and contractor schedules, travel, and labor allocation for deployments and projects.
• Own fleet maintenance systems and reporting with Fleetio; use NetSuite, Harvest, Jira, and Confluence for labor, cost, and operations tracking.
• Oversee work order creation, review, and follow-through with accurate resource allocation and QA.
• Provide technical leadership and remote field support, guiding complex troubleshooting during disruptions.
• Develop and maintain SOPs and JHAs; lead continuous improvement to safety, quality, and efficiency.
• Develop technician capabilities and mentorship for field leaders and managers.
• Drive cross-functional execution with engineering, program mgmt, logistics, quality, safety; manage ADP and document workflows.
• Monitor performance via field audits and site reviews; communicate risks and updates to stakeholders.
• Support field sites and deployments with leadership and planning; travel as needed.

Kenntnisse

Fleet maintenance

Team leadership

Remote field service

Troubleshooting

SOP development

ADP experience

Jira/Confluence

Tools

Fleetio

NetSuite

Harvest

Jira

Confluence

Jobbeschreibung

Saildrone is seeking a Fleet Service Manager to lead fleet service operations across regions, coordinating technicians and field activities to keep autonomous USVs mission-ready. This role blends hands-on leadership with strategic planning in a globally deployed environment.

You will manage schedules, leverage Fleetio, NetSuite, and Jira, and mentor field technicians while partnering with engineering, logistics, and safety teams to raise safety, quality, and efficiency in operations.